Repo Agent

ALCAR Holding GmbH; St. Clairsville (OH); On-site; USD 21,000 - 34,000; Full time

Job summary

ALCAR Holding GmbH in the United States seeks a Field Agent to investigate locations for repossession, secure assets, and arrange towing to a storage facility. You will document activities clearly and work with internal staff, external teams and customers, in a professional manner.

Candidates should have a clean driving record, the ability to work independently, and a willingness to learn. Prior tow or repossession experience is a plus; equal opportunity employer.

Qualifications

• High School Diploma or equivalent required.
• Clean driving record and ability to pass background and drug tests.
• Experience in tow truck operation or repo industry is encouraged.
• Possess or obtain a DOT physical card and Class D CDL.

Responsibilities

• Investigate and track locations of vehicles out for repossession.
• Secure repossessed vehicles and arrange towing to the closest storage facility.
• Document all actions accurately and timely for clients and internal records.
• Communicate with internal staff, external teams, and customers in a professional manner.

Skills

Problem solving

People skills

Communication skills

English proficiency

Driving record clean

Basic computer skills

Organizational skills

Stress management

Education

High School Diploma or equivalent

Tools

CDL Class D

Smartphone with service

Internet access

Job description

The Repossession Field Agent's job involves communicating with internal staff, external team members and consumer’s delinquent on a payment agreement. You will be investigating and tracking the known locations of cars out for repossession, securing them, and towing the vehicles to the closest company storage facility. Once towed, you will be responsible for appropriate, timely and accurate documentation. No Cold Calling-ALL accounts provided byestablishedbusiness.

Alcar Recovery is one of the most respected, rapidly expanding repossession firms in the country. We are seeking both fulltimeexperienced field agents and those eager to learn and committed to a new profession. We haveindustryleadingtechnology and top of the line recovery trucks that will help you excel at your job. We do things the right way and we hire the right people that can deliver results.

Are you looking for an opportunity to:

Be an integral part of a growing organization?

Be handsomely rewarded for your strong and flexible work ethic?

Work independently without supervision?

The field agent requires a positive attitude and a high aptitude forproblem solving. You will be the face of our company to the public and who will recover the collateral and assets for our clients. It requires very good people skills and the ability to communicate on all levels with all types of persons. Every person you meet needs to be treated with courtesy and respect regardless of the circumstances in which they find themselves or the attitude they exhibit.

If you are at least 24 or older with clean driving record and background; if you want to work a flexible schedule including weekends, then you should get in touch with us. We are an Equal Employment Opportunity Employer.

EDUCATIONAL REQUIREMENTS and WORK EXPERIENCE

High School Diploma or equivalent required

Proven ability and experience working in an outside environment without direct supervision

Previous law enforcement or military a plus

Either possess or can acquire a DOT physical card and Class D commercial driver’s license

Basic mechanical ability

Previous experience working as a tow truckoperation, or in the repo industry, as a flatbed operator, self-loader or tow dolly is encouraged, Industry certification a plus

ORGANIZATIONAL SKILLS AND KNOWLEDGE

Basic computer skills including internet and email, own a smartphone with service

You must have a clean driving record, pass a background and drug test

Clean, presentable appearance, reliable, strong work ethic and loyal

Able to read, write and speak English withreasonablecapability to be able to communicate with customers, employees, and vendors

Meet the attendance schedule and repossession goals as agreed to with your supervisor

Innovative, creative and seeks challenges while exercising analytical skills with determination

Ability to handle stress and multiple priorities with a level head and limited emotion

Flexible and self-confident with exceptional interpersonal skills

Effective command skills, competent management and organizational and conflict resolution skills