Asset Recovery Manager - Revised

Vesta1; D'Iberville (MS); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off, vacation, and holidays

Job summary

Holmes Motors is seeking an experienced automotive repossession professional to manage vehicle recovery operations across four dealership locations in D'Iberville, MS. This is a full-time, on-site role focused on coordinating voluntary and involuntary repossessions and ensuring efficient recovery workflows.

You will lead repossession personnel, work with external vendors, and maintain compliance with applicable laws and procedures while delivering professional customer service during surrender,

Qualifications

• Direct automotive repossession or vehicle recovery operations experience is required.
• Experience supervising repossession personnel or coordinating recovery agents and vendors.
• Strong organizational, communication, and problem-solving skills.
• Ability to handle difficult customer situations professionally.

Responsibilities

• Manage daily voluntary surrender and involuntary vehicle repossession operations.
• Direct repossession personnel, coordinate assignments, and manage outside recovery vendors.
• Track vehicle recovery activity, outstanding assignments, deadlines, and results.
• Ensure recovered vehicles are properly secured, photographed, inventoried, and documented.
• Coordinate recovered vehicle processing with Service, Body Shop, Insurance, Reconditioning, Wholesale, Sales, and Legal.
• Handle customer concerns involving vehicle surrender, repossession, redemption, and personal property.
• Maintain compliance with applicable repossession laws, company procedures, and vehicle safety requirements.
• Monitor recovery performance, operational expenses, and team accountability.

Skills

Organizational skills

Communication skills

Problem-solving

Job description

Automotive Repossession Operations | D'Iberville, MS | Full-Time | On-Site

Holmes Motors is looking for an experienced automotive repossession professional to manage our vehicle recovery operations across four dealership locations.

NOT a traditional collection, account management, or finance position.

What You'll Do

• Manage daily voluntary surrender and involuntary vehicle repossession operations.
• Direct repossession personnel, coordinate assignments, and manage outside recovery vendors.
• Track vehicle recovery activity, outstanding assignments, deadlines, and results.
• Ensure recovered vehicles are properly secured, photographed, inventoried, and documented.
• Coordinate recovered vehicle processing with Service, Body Shop, Insurance, Reconditioning, Wholesale, Sales, and Legal.
• Handle customer concerns involving vehicle surrender, repossession, redemption, and personal property.
• Maintain compliance with applicable repossession laws, company procedures, and vehicle safety requirements.
• Monitor recovery performance, operational expenses, and team accountability.

Requirements

Direct automotive repossession or vehicle recovery operations experience is required.

Our Ideal Candidate Has

• Experience managing or coordinating voluntary and involuntary vehicle repossessions.
• Working knowledge of repossession procedures, recovery documentation, and applicable compliance requirements.
• Experience supervising repossession personnel or coordinating recovery agents and vendors.
• Strong organizational, communication, and problem-solving skills.
• The ability to handle difficult customer situations professionally.
• Experience tracking recovered vehicles through processing and final disposition.

Preferred

5+ years in automotive repossession or vehicle recovery operations and 3+ years in a leadership or supervisory role.

What We Offer

• Full-time, on-site management position
• Health, dental, and vision insurance
• Paid time off, vacation, and holidays