Asset Protection Specialist: Shrink Prevention & Safety

Lowe's Home Centers, LLC; Newington (CT); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health, Dental and Vision insurance

Paid time off

401(k) Retirement plan

Job summary

Lowe's Home Centers, LLC is seeking a Loss Prevention professional to coach store teams, deter theft, and protect assets. You will partner with leadership to analyze trends and build action plans while upholding customer service excellence.

Responsibilities include monitoring security systems, conducting investigations, and supporting law enforcement where needed. Strong communication and adherence to safety protocols are essential.

Qualifications

• High school diploma or GED or equivalent years of experience; may be substituted as allowed.
• State/local license requirements must be met within 60 days of starting, if applicable.

Responsibilities

• Coach and train associates and leaders on shrink awareness and theft deterrence.
• Partner with Store and AP Leadership to identify theft trends and promote awareness.
• Deliver SMART customer service and ensure associates have resources to do the same.
• Maintain a safe, clean, and secure store environment by monitoring entrances, exits, and high-risk areas.
• Monitor activity through surveillance and reporting to detect theft, fraud, and policy violations.
• Conduct external theft apprehensions and interviews in line with laws and policy.
• Investigate and resolve criminal activity and support law enforcement.
• Assist in internal investigations and provide evidence when needed.
• Validate store security measures and respond to alarms and emergency triggers.
• Provide feedback on audit findings and help minimize shrink and risk.
• Respond effectively to potentially violent situations and maintain safety.

Skills

Shrink awareness

Theft deterrence

Customer service

Surveillance

Investigation

CCTV

EAS

Education

High school diploma or GED

Associate degree in Psychology/Criminal Justice

Tools

CCTV systems

EAS systems

Job description

Lowe's Home Centers, LLC is seeking a Loss Prevention professional to coach store teams, deter theft, and protect assets. You will partner with leadership to analyze trends and build action plans while upholding customer service excellence.

Responsibilities include monitoring security systems, conducting investigations, and supporting law enforcement where needed. Strong communication and adherence to safety protocols are essential.