Asset Location Representative

Stenger & Stenger PC; Michigan; On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Competitive compensation

Health benefits

Dental benefits

Vision benefits

401k retirement plan

Paid holidays

Life and disability insurance

Employee Assistance Program

Job summary

Stenger & Stenger PC in Grand Rapids, MI is seeking an Asset Location specialist to support our creditors’ rights practice. You will investigate consumer information databases and public sources to locate individuals with delinquent accounts and assist in financial recoveries.

Join a collaborative, tech-driven team focused on accurate data gathering, cross-functional collaboration with legal and collections, and professional growth in a fast-paced environment.

Qualifications

• Proficiency with Microsoft Office including Excel, Outlook, and Word.
• Experience using online search tools and public records.
• Background in customer service or call-center roles is preferred.
• Willingness to pass a pre-employment background check and drug test.

Responsibilities

• Gather and evaluate information from court records and other sources.
• Conduct in-depth people searches to support debt collection efforts.
• Make outbound calls to confirm data when needed.
• Update data in the case management system accurately.

Skills

Microsoft Office

Web research tools

Customer service experience

Background check & drug test

Job description

About Us:

Stenger, founded in 1994 in Grand Rapids, MI, is a fast-growing, dynamic law firm specializing in creditors’ rights across 12 states. Our mission is to provide the highest quality legal services while ensuring fair and compassionate resolutions for consumers. Our success is driven by the highly effective use of legal remedies by dedicated and motivated team members. The firm offers a friendly, fast-paced work environment and is committed to facilitating professional growth for top talent in our collaborative, supportive, and technology-driven workplace. Our vision of setting the bar together through compliant, effective legal collections is done through our core values of:

• Hard Work


• Teamwork


• Performance

About the Role

Love solving puzzles and diving into research? Join our Asset Location team in Grand Rapids, MI! We are a law firm dedicated to helping clients navigate the complex world of asset recovery.

In this role, you will partner with our legal and collections teams to investigate consumer information databases and public sources, helping us locate consumers with delinquent accounts and secure vital financial recoveries

Primary responsibilities are to:

• Gather, analyze, and evaluate information from various sources, such as court records, credit header data, and people location software.


• Perform in depth people searches for information to assist in the legal collections process.


• Make phone contact as needed to confirm data.


• Update verified data in system of record.

Qualified applicants will possess the following skills:

• Understanding of Microsoft Office (Excel, Outlook, Word, etc.)


• Familiarity with research and web search tools and techniques


• Experience in a customer service, call center, or administrative role


• Successful completion of a pre-employment background check and drug test are required.

Why Join Us?

At Stenger, we foster a culture of collaboration and innovation, offering numerous opportunities for growth and development. Our team values dependability, strong work ethic, and a passion for achieving positive outcomes for our clients. We also offer:

• Competitive compensation


• Health, dental, and vision benefits after 90 days


• 401k retirement plan after 6 months of service


• Paid holidays and generous time off


• Firm provided life and disability insurance


• Employee Assistance Program to help navigate life’s challenges