Asset Location & Research Specialist

Stengerlaw; Grand Rapids (MI); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Health benefits

Dental & vision

401k plan

Time off

Life & disability

Employee assistance

Job summary

Stenger is seeking an Asset Location team member in Grand Rapids, MI to locate consumers with delinquent accounts and support legal collections. You will work with legal and collections teams to investigate consumer information databases and public sources to secure financial recoveries.

The role involves gathering and evaluating data from court records, credit header data, and location software, performing in-depth people searches, and updating the system with verified information as part of a

Qualifications

• Proficient with MS Office (Excel/Outlook/Word) and data handling.
• Adept at using online research tools and methods.
• Experience in customer service, call center, or administrative roles.

Responsibilities

• Gather, analyze, and evaluate information from various sources, including public records and databases.
• Perform in-depth people searches to aid in asset recovery efforts.
• Make phone contact to confirm data when needed.
• Update verified data in the system of record.

Skills

Microsoft Office

Research tools

Customer service

Tools

People location software

Job description

Stenger is seeking an Asset Location team member in Grand Rapids, MI to locate consumers with delinquent accounts and support legal collections. You will work with legal and collections teams to investigate consumer information databases and public sources to secure financial recoveries.

The role involves gathering and evaluating data from court records, credit header data, and location software, performing in-depth people searches, and updating the system with verified information as part of a