Asset Location Representative

Stengerlaw; Grand Rapids (MI); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Health benefits

Dental & vision

401k plan

Time off

Life & disability

Employee assistance

Job summary

Stenger is seeking an Asset Location team member in Grand Rapids, MI to locate consumers with delinquent accounts and support legal collections. You will work with legal and collections teams to investigate consumer information databases and public sources to secure financial recoveries.

The role involves gathering and evaluating data from court records, credit header data, and location software, performing in-depth people searches, and updating the system with verified information as part of a

Qualifications

• Proficient with MS Office (Excel/Outlook/Word) and data handling.
• Adept at using online research tools and methods.
• Experience in customer service, call center, or administrative roles.

Responsibilities

• Gather, analyze, and evaluate information from various sources, including public records and databases.
• Perform in-depth people searches to aid in asset recovery efforts.
• Make phone contact to confirm data when needed.
• Update verified data in the system of record.

Skills

Microsoft Office

Research tools

Customer service

Tools

People location software

Job description

About Us:

Stenger, founded in 1994 in Grand Rapids, MI, is a fast-growing, dynamic law firm specializing in creditors’ rights across 12 states. Our mission is to provide the highest quality legal services while ensuring fair and compassionate resolutions for consumers. Our success is driven by the highly effective use of legal remedies by dedicated and motivated team members. The firm offers a friendly, fast-paced work environment and is committed to facilitating professional growth for top talent in our collaborative, supportive, and technology-driven workplace. Our vision of setting the bar together through compliant, effective legal collections is done through our core values of:

• Hard Work


• Teamwork


• Performance

About the Role

Love solving puzzles and diving into research? Join our Asset Location team in Grand Rapids, MI! We are a law firm dedicated to helping clients navigate the complex world of asset recovery.

In this role, you will partner with our legal and collections teams to investigate consumer information databases and public sources, helping us locate consumers with delinquent accounts and secure vital financial recoveries

Primary responsibilities are to:

• Gather, analyze, and evaluate information from various sources, such as court records, credit header data, and people location software.


• Perform in depth people searches for information to assist in the legal collections process.


• Make phone contact as needed to confirm data.


• Update verified data in system of record.

Qualified applicants will possess the following skills:

• Understanding of Microsoft Office (Excel, Outlook, Word, etc.)


• Familiarity with research and web search tools and techniques


• Experience in a customer service, call center, or administrative role


• Successful completion of a pre-employment background check and drug test are required.

Why Join Us?

At Stenger, we foster a culture of collaboration and innovation, offering numerous opportunities for growth and development. Our team values dependability, strong work ethic, and a passion for achieving positive outcomes for our clients. We also offer:

• Competitive compensation


• Health, dental, and vision benefits after 90 days


• 401k retirement plan after 6 months of service


• Paid holidays and generous time off


• Firm provided life and disability insurance


• Employee Assistance Program to help navigate life’s challenges