Asset Lifecycle Architect — Hardware & ServiceNow SME

CVS Health; Washington (District of Columbia); Hybrid; USD 83,000 - 222,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health is seeking a Hardware Asset Lifecycle Management Specialist to lead enterprise HAM governance, optimize HAM Pro, and ensure audit-ready asset data. You will partner with Procurement, Finance, Security, Governance, and IT to drive asset visibility and cross-functional lifecycle improvements.

Responsibilities include managing the end-to-end hardware asset lifecycle, data quality, and process enhancements, with training and analytics to support data-driven decisions across the

Qualifications

• 5+ years supporting enterprise Hardware Asset Management programs.
• 3+ years managing audit readiness activities and reconciliation.
• 2+ years establishing data quality standards and trusted asset records.
• 2+ years with ServiceNow ITAM capabilities including HAM Pro, Discovery, and CMDB integrations.
• 2+ years supporting governance frameworks across CMDB platforms and inventories.

Responsibilities

• Serve as the enterprise SME for Hardware Asset Management data governance and lifecycle across assets and HAM platforms.
• Manage end-to-end hardware asset lifecycle, inventory accuracy, audit readiness, and policy adherence.
• Lead configuration, administration, and enhancement of ServiceNow HAM Pro with CMDB integrations.
• Collaborate with Procurement, Finance, Governance, Security, and IT to improve asset visibility and lifecycle governance.
• Develop training, documentation, reporting and analytics to drive adoption and AI-enabled efficiencies.

Skills

HAM expertise

Data quality

ServiceNow ITAM

Audit readiness

Cross-functional collaboration

Vendor management

Education

Bachelor's degree

Tools

ServiceNow HAM Pro

CMDB

Discovery

Excel

Power BI

Tableau

Job description

CVS Health is seeking a Hardware Asset Lifecycle Management Specialist to lead enterprise HAM governance, optimize HAM Pro, and ensure audit-ready asset data. You will partner with Procurement, Finance, Security, Governance, and IT to drive asset visibility and cross-functional lifecycle improvements.

Responsibilities include managing the end-to-end hardware asset lifecycle, data quality, and process enhancements, with training and analytics to support data-driven decisions across the