Hardware Asset Lifecycle Leader

CVS Health; Minnesota; Hybrid; USD 83,000 - 222,000; Full time

Job summary

CVS Health is hiring a Hardware Asset Lifecycle Management Specialist to serve as the enterprise SME for Hardware Asset Management (HAM) and to drive asset lifecycle governance, ServiceNow HAM Pro optimization, audit readiness, data quality, and continuous process improvement across the organization.

The role collaborates with Procurement, Finance, Security, Governance, and IT to establish trusted asset data, improve operational efficiency, support audits, and enable data-driven decision making.

Qualifications

• 5+ years of enterprise Hardware Asset Management experience.
• 3+ years audit readiness and reconciliation experience.
• 2+ years establishing and maintaining data quality standards and trusted asset records.
• 2+ years ServiceNow ITAM capabilities including HAM Pro, Discovery, and CMDB integrations.
• 2+ years governance frameworks and accuracy standards across CMDB and inventories.

Responsibilities

• Serve as the enterprise SME for Hardware Asset Management, ensuring data integrity, governance, and lifecycle compliance across hardware asset repositories, CMDB, and ServiceNow HAM platforms.
• Manage end-to-end hardware asset lifecycle, including inventory accuracy, asset reconciliation, audit readiness, process improvement, and policy adherence.
• Lead configuration, administration, and enhancement of ServiceNow HAM Pro capabilities, including integrations with CMDB, Discovery, and related enterprise systems.
• Partner with Procurement, Finance, Governance, Security, and IT stakeholders to improve asset visibility, hardware tracking, inventory controls, vendor alignment, and lifecycle governance.
• Develop training, documentation, reporting, user stories, process maps, and analytics that drive adoption of HAM best practices, continuous improvement, and AI-enabled operational efficiencies.

Skills

HAM governance

Asset lifecycle

Data quality

ServiceNow ITAM

CMDB integration

Education

Bachelor's degree or equivalent

Tools

ServiceNow HAM Pro

Discovery

CMDB

SAP Ariba

Oracle

Coupa

Job description

CVS Health is hiring a Hardware Asset Lifecycle Management Specialist to serve as the enterprise SME for Hardware Asset Management (HAM) and to drive asset lifecycle governance, ServiceNow HAM Pro optimization, audit readiness, data quality, and continuous process improvement across the organization.

The role collaborates with Procurement, Finance, Security, Governance, and IT to establish trusted asset data, improve operational efficiency, support audits, and enable data-driven decision making.