Asset Lifecycle Leader — HAM Pro & Audit-Ready

CVS Health; Connecticut; Hybrid; USD 83,000 - 222,000; Full time

Job summary

CVS Health is hiring a Hardware Asset Lifecycle Management Specialist to serve as the enterprise SME for Hardware Asset Management (HAM). You will drive asset lifecycle governance, HAM Pro optimization with ServiceNow, audit readiness, and data quality across the organization.

You will partner with Procurement, Finance, Security, Governance, and IT to establish trusted asset data, improve visibility, support audits, and enable data‑driven decision making.

Qualifications

• Bachelor's degree or equivalent work experience.
• 5+ years in enterprise Hardware Asset Management.
• 3+ years audit readiness activities and regulatory requirements.
• 2+ years with ServiceNow ITAM capabilities, including HAM Pro, Discovery, and CMDB integrations.
• 2+ years guiding governance frameworks and asset data accuracy.

Responsibilities

• Serve as the enterprise SME for Hardware Asset Management, ensuring data integrity, governance, and lifecycle compliance across hardware asset repositories, CMDB, and ServiceNow HAM platforms.
• Manage and optimize the end-to-end hardware asset lifecycle, including inventory accuracy, asset reconciliation, audit readiness, process improvement, and policy adherence.
• Lead configuration, administration, and enhancement of ServiceNow HAM Pro capabilities, including integrations with CMDB, Discovery, and related enterprise systems.
• Partner with Procurement, Finance, Governance, Security, and IT stakeholders to improve asset visibility, hardware tracking, inventory controls, vendor alignment, and lifecycle governance.
• Develop training, documentation, reporting, user stories, process maps, and analytics that drive adoption of HAM best practices, continuous improvement, and AI-enabled operational efficiencies.

Skills

Hardware Asset Management

Audit readiness

Data quality

ServiceNow HAM Pro

CMDB

Discovery

Governance frameworks

Education

Bachelor's degree

Tools

ServiceNow HAM Pro

CMDB

Discovery

Excel

Power BI

Job description

CVS Health is hiring a Hardware Asset Lifecycle Management Specialist to serve as the enterprise SME for Hardware Asset Management (HAM). You will drive asset lifecycle governance, HAM Pro optimization with ServiceNow, audit readiness, and data quality across the organization.

You will partner with Procurement, Finance, Security, Governance, and IT to establish trusted asset data, improve visibility, support audits, and enable data‑driven decision making.