Assessment & Testing Specialist

CHESS; Albuquerque (NM); Hybrid; USD 22,000 - 28,000; Full time

Job summary

Central New Mexico Community College seeks an Assessment Technician to coordinate and administer standardized and placement tests, accommodated exams, and professional certification assessments in line with guidelines. You will ensure a secure and fair testing environment while maintaining confidentiality.

Responsibilities include registering students, proctoring tests in-person and remotely, assisting with disabilities, troubleshooting testing software, keeping records in Banner, and

Responsibilities

• Registers students for tests, verifies identification, schedules appointments, and communicates testing procedures clearly and professionally.
• Administers and proctors in-person and remote standardized tests (including HSE, ESL, and accommodated exams) while upholding testing integrity and security standards.
• Assists students with disabilities by supporting the use of testing accommodations and adaptive technology, ensuring inclusive and respectful service.
• Troubleshoots technical issues related to testing software (e.g., TABE/CASAS) and equipment to minimize disruptions and maintain a smooth testing environment.
• Maintains accurate test records and documentation, enters scores into systems like Banner, and prepares reports for tracking and compliance.
• Ensures compliance with institutional policies, testing regulations, and security protocols, including maintaining confidentiality and following established procedures.
• Manages and maintains databases, performs data entry, and creates templates and documentation to support efficient and accurate operations.
• Facilitates online remote testing through platforms like Zoom, MS Teams, and WebEx, utilizing breakout rooms, screen sharing, and remote support tools.
• Demonstrates professionalism and reliability by working independently, meeting deadlines, problem-solving effectively, and supporting team and departmental goals.
• Provides high-quality customer service by welcoming students and visitors, responding to inquiries via phone, email, chat, and in-person, and ensuring a positive testing experience.
• Performs other related duties as assigned.

Job description

Central New Mexico Community College seeks an Assessment Technician to coordinate and administer standardized and placement tests, accommodated exams, and professional certification assessments in line with guidelines. You will ensure a secure and fair testing environment while maintaining confidentiality.

Responsibilities include registering students, proctoring tests in-person and remotely, assisting with disabilities, troubleshooting testing software, keeping records in Banner, and