Assessment Technician - Remote & In-Person Testing

Central New Mexico Community College; Albuquerque, Northern (NM, KY); Hybrid; USD 22,000 - 28,000; Full time

Benefits offered by this job

Health, Dental & Vision Insurance

Life Insurance

Paid Time Off

Educational Benefits

Job summary

Central New Mexico Community College (CNM) seeks an Assessment Technician to coordinate and administer standardized and placement tests, accommodated exams, and professional certifications, ensuring a secure and confidential testing environment.

The role involves in-person and remote testing, assisting students with accommodations, managing schedules, and maintaining accurate records in Banner, with strong focus on customer service and compliance with testing standards.

Qualifications

• High School Diploma or equivalent AND One (1) year of experience
• Experience in teaching or testing is recommended
• Must complete the 3rd party vendor training and certifications within 6 months of hire

Responsibilities

• Registers students for tests, verifies identification and schedules appointments.
• Administers and proctors in-person and remote standardized tests with integrity and security.
• Assists students with testing accommodations and adaptive technology.
• Troubleshoots testing software and equipment to minimize disruptions.
• Maintains accurate test records and enters scores into Banner.
• Provides online remote testing support via Zoom/Teams/WebEx and breakout rooms.
• Delivers high-quality customer service and addresses inquiries via multiple channels.
• Follows institutional policies and confidentiality requirements.

Skills

Bilingual in Spanish and English

Exam administration experience

Data entry / database knowledge

Familiarity with Zoom/WebEx/onlineMeet

Troubleshooting computer-based testing

Education

High School Diploma or equivalent

Tools

Banner (test scoring)

TABE/CASAS testing software

Job description

Central New Mexico Community College (CNM) seeks an Assessment Technician to coordinate and administer standardized and placement tests, accommodated exams, and professional certifications, ensuring a secure and confidential testing environment.

The role involves in-person and remote testing, assisting students with accommodations, managing schedules, and maintaining accurate records in Banner, with strong focus on customer service and compliance with testing standards.