Assessment & Referral Navigator (MA/MSW)

Rivendell-Behavioral-Health-Hospital; Benton (AR); Presencial; USD 35 000 - 50 000; Tempo parcial

Resumo da oferta

Rivendell Behavioral Health Services in Benton, AR seeks an on-site Assessment and Referral Representative. The role handles inquiry/referral calls, schedules assessments, assists admissions, verifies payors, and supports continuity of care across departments to ensure appropriate levels of care.

The position requires a Master’s degree in Counseling, Psychology, Nursing, or related field, plus CPR and Handle with Care training.

Qualificações

• Master’s degree in Counseling, Psychology, Nursing, or related field from an accredited college or university.
• CPR and Handle with Care training/certification required and can be provided upon hire at the facility.
• Must be willing to work as a team with all staff. Must be able to treat all patients with respect.

Responsabilidades

• Receives inquiry/referral calls, completes inquiry/referral form on each call, schedules assessment and completes follow-up on all inquiry and referral calls.
• Assists in scheduling admissions of patients to hospital.
• Records information that identifies referral source and patient.
• Ensures all payor sources are verified. Completes financial packet when appropriate.
• Completes admission process and distributes documents to the appropriate departments. Record and screen clothing and valuables of patients upon admission.
• Interviews patient and family to gather information to assist licensed professional in determining appropriate level of care.
• Obtain signature or appropriate consent and other admission forms from legally responsible person.
• Assign patient and Account numbers.
• Ensures communication of special treatment needs/concerns to appropriate departments through participation in continuity of care meetings or other means of communication.
• Other duties as assigned.

Conhecimentos

Effective communication

Teamwork

Customer service

Formação académica

Master’s degree in Counseling, Psychology, Nursing, or related field

Descrição da oferta de emprego

Rivendell Behavioral Health Services in Benton, AR seeks an on-site Assessment and Referral Representative. The role handles inquiry/referral calls, schedules assessments, assists admissions, verifies payors, and supports continuity of care across departments to ensure appropriate levels of care.

The position requires a Master’s degree in Counseling, Psychology, Nursing, or related field, plus CPR and Handle with Care training.