ASM — Fast-Track to Leadership in Retail Finance

Ccffamilyofbrands; Bay Minette (AL); Presencial; USD 18.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid on-the-job training

Educational reimbursement program

Health insurance options

401(k) with company match

Life and AD&D insurance

Employee assistance program

Discount marketplace access

Paid time off starting at 12 days

Descripción de la vacante

Community Choice Financial® Family of Brands in Bay Minette, AL seeks an Assistant Store Manager to lead store operations and customer service. The role emphasizes strong leadership, risk-aware lending, and on-the-job training across eleven brands nationwide.

The ASM will manage daily tasks, drive performance, and ensure compliance while supporting customers with financial services. It is a full-time, in-person position with benefits and long-term growth potential.

Formación

• High school diploma or equivalent.
• Minimum one year’s experience in customer service, sales, or retail.
• At least 3 months of supervisory, key holder, or relevant leadership experience.
• Excellent verbal and written communication skills.
• Proficiency in using phones, POS system, Microsoft Office, and other computer systems.
• Must be at least 18 years of age (19 in Alabama).
• Background check required.

Responsabilidades

• Maximize customer success by offering financial services that fit their needs.
• Assess risk of financial transactions and process loan/pawn applications and check cashing.
• Complete daily call campaigns to market services and build new business.
• Oversee account management and recovery processes while focusing on customer service.
• Maintain customer information in the POS system with accuracy.
• Provide coaching and development to Customer Service Representatives as needed.
• Work outside the office when applicable (on-site vehicle appraisals, store errands).
• Meet company performance standards and participate in in-store/community events.

Conocimientos

Verbal and written communication

Customer service experience

Leadership experience

Microsoft Office proficiency

POS system proficiency

multitasking

Educación

High school diploma or equivalent

Herramientas

POS system software

MS Office

Descripción del empleo

Community Choice Financial® Family of Brands in Bay Minette, AL seeks an Assistant Store Manager to lead store operations and customer service. The role emphasizes strong leadership, risk-aware lending, and on-the-job training across eleven brands nationwide.

The ASM will manage daily tasks, drive performance, and ensure compliance while supporting customers with financial services. It is a full-time, in-person position with benefits and long-term growth potential.