ASE-Certified Flat-Rate Auto Tech

VIP, Inc.

Milford (NH)

On-site

USD 30,000 - 41,000

Full time

4 days ago
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Job summary

VIP, Inc. is seeking a Flat Rate Technician to diagnose and repair automotive systems, perform maintenance, and ensure first-time quality. You will follow VIP processes, maintain safety standards, and support customers with clear explanations of vehicle conditions.

The role requires ASE-related certification progression, adherence to 5-for-5 customer engagement, and active participation in ongoing training. This is a hands-on, on-site position with standard shop duties.

Qualifications

  • Read, analyze, and interpret technical instructions, journals and procedures.
  • Explain vehicle information to customers clearly and accurately.
  • Diagnose and recommend solutions for basic automotive problems.
  • Interpret, understand, and apply written, oral, diagram, or schedule instructions.
  • Ability to perform the automotive services listed above.

Responsibilities

  • Maintain workplace safety as priority and follow all safety policies and training.
  • Provide automotive diagnosis, repair and maintenance across ASE-scope systems.
  • Initiate a valid Service Work Order before servicing a vehicle; display it until completion.
  • Complete MPI and support the 5-for-5 Customer Engagement process.
  • Return service prints and keys to the Service Desk upon completion.
  • Obtain needed parts only from the Desk Team and return unused parts.
  • Return cores, batteries and used tires to designated areas per policy.
  • Maintain minimum productivity targets and adhere to VIP quality standards.

Skills

Read, analyze & interpret technical
Explain vehicle information
Diagnose automotive problems
Interpret and apply instructions
Perform automotive services

Education

One year automotive service experience
Two-year technical school recommended

Job description

VIP, Inc. is seeking a Flat Rate Technician to diagnose and repair automotive systems, perform maintenance, and ensure first-time quality. You will follow VIP processes, maintain safety standards, and support customers with clear explanations of vehicle conditions.

The role requires ASE-related certification progression, adherence to 5-for-5 customer engagement, and active participation in ongoing training. This is a hands-on, on-site position with standard shop duties.

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