ASE-Certified Auto Parts Specialist

Genuine Parts Company; Waltham (MA); Presencial; USD 25.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Insurance

401(k) Plan

Paid Time Off

Employee Stock Purchase Plan

Tuition Reimbursement

Wellness Programs

Professional Development

Descripción de la vacante

NAPA, part of Genuine Parts Company, is hiring a Parts Professional to deliver prompt, courteous service in-store, by phone, or at the dealer’s shop. You will look up parts in catalogs or POS, process orders accurately, and advise customers on the best parts to meet their needs, while applying product knowledge and policies to daily operations.

The role emphasizes strong communication and organization, a customer-first attitude, and the ability to work in a fast-paced retail environment with ASE

Formación

• High School Diploma, or equivalent, required
• Able to establish and maintain good relations with customers by providing courteous, efficient, and professional service
• Be functionally literate and capable of understanding and recognizing part numbers and line codes to ensure proper selection and delivery of parts
• Demonstrate excellent communication and organizational skills
• Be ASE Parts Specialist (automotive) certified

Responsabilidades

• Provides prompt and courteous service to all customers over the telephone, in the store, or in the dealer’s shop
• Looks up the parts application in catalogs or POS system and processes orders with accuracy
• Assists and advises customers on how to best meet their needs, often dealing with technical questions
• Exhibits knowledge of products, performance standards, warranties, sales programs, and operating policies
• Serves as a resource for advice to other store personnel

Conocimientos

Customer service

Part numbers recognition

Communication skills

Physically able

Educación

High School Diploma

Descripción del empleo

NAPA, part of Genuine Parts Company, is hiring a Parts Professional to deliver prompt, courteous service in-store, by phone, or at the dealer’s shop. You will look up parts in catalogs or POS, process orders accurately, and advise customers on the best parts to meet their needs, while applying product knowledge and policies to daily operations.

The role emphasizes strong communication and organization, a customer-first attitude, and the ability to work in a fast-paced retail environment with ASE