ASC Service Coordinator (FWS) - 2026 - 2027

University of La Verne; La Verne (CA); On-site; USD 17,000 - 28,000; Full time

Job summary

University of La Verne's Academic Success Center is seeking ASC Service Coordinators to foster a welcoming, supportive environment and help students become self-sufficient learners. You will manage the ASC email, handle calls, coordinate appointments, and supervise student staff while contributing to special projects to improve campus services.

Responsibilities include organizing supplies, performing class visits, and assisting ASC professional staff to ensure efficient operations and

Qualifications

• Written and verbal communication with excellent interpersonal and conflict resolution skills.
• Ability to interact effectively with others and demonstrate accountability.

Responsibilities

• Manage ASC email and answer the phone to assist visitors.
• Ensure appointments run smoothly and monitor student employee presence.
• Perform class visits, organize supplies, and support ASC professional staff.
• Contribute to ASC operations and customer service through special projects.

Skills

Communication

Interpersonal skills

Conflict resolution

Project management

Job description

Job Description Summary

The Academic Success Center (ASC) provides academic support across all majors and disciplines with the goal of helping students become engaged, self-sufficient learners who are confident in their abilities to reach their goals. ASC Service Coordinators work to provide an approachable, nurturing environment within the Academic Success Center. Their goal is to ensure all visitors feel welcomed, supported, and aware of ASC services provided for the campus community. During their shifts, Service Coordinators manage the ASC email account, answer the phone, ensure all appointments are running smoothly, monitor student employee presence in the space, and perform special projects such as organizing supplies, performing class visits, assisting ASC professional staff, and anything else to ensure effective ASC operations and customer service.

Minimum Qualifications

• Communication skills: interact effective with others, both written and verbally Excellent interpersonal and conflict resolution skills. Project management skills and accountability

Preferred Qualifications

• Familiarity with services offered by the Academic Success Center.

Work Schedule

Work schedule varies; a minimum of 8hrs per week is required.