Artist Assistant (On-Call)

SFJAZZ Software, Inc.; San Francisco (CA); On-site; USD 25,000 - 39,000; Full time

Job summary

SFJAZZ is seeking an On-Call Artist Assistant to support artists and crew during performances at the SFJAZZ Center and Bay Area venues. You will act as a liaison among artists, Production/Stage Manager, Box Office and FOH to ensure on-site needs are met.

The role demands excellent organization, strong verbal and interpersonal skills, the ability to multitask under tight show schedules, and ServSafe certification within 30 days of hire. Evening and weekend work is required.

Qualifications

• Highly organized and able to work independently.
• Exceptional verbal communication and strong interpersonal skills.
• Ability to direct and manage several tasks of equal priority.
• Maintain productivity under pressure to meet show schedules.
• ServSafe certification required. Must certify within 30 days of hiring.

Responsibilities

• Serve as a primary representative of SFJAZZ for artists and crews, fostering a professional environment.
• Set up dressing rooms, backstage areas and Greenroom per rider requirements.
• Accompany artists to and from the stage or dressing rooms.
• Coordinate backstage passes and guest lists with Artistic Department, Box Office and FOH.
• Coordinate transportation of backstage hospitality and catering for offsite venues.
• Share post-show feedback with the Backstage Supervisor.
• Escort artists to stage and lobby for post-show signings.
• Liaise between artists and drivers to coordinate transportation pre- and post-show.
• Run errands in the neighborhood as time permits.

Skills

Highly organized

Verbal communication

Interpersonal skills

Independent

Time management

Multi-tasking

Education

ServSafe certification

Job description

Summary:

The SFJAZZ On-Call Artist Assistant provides crucial support to artists and crew during an SFJAZZ performance, both at the SFJAZZ Center and at various off-site Bay Area venues. The On-Call Artist Assistant acts as a liaison between the artists and Production/Stage Manager, Box Office and Front of House and is responsible for supporting on-site artist needs, backstage hospitality, guest lists and artist merchandise. It is essential that the Artist Assistant have excellent organizational, time management and interpersonal communication skills.

Essential Duties & Responsibilities:

• Serve as one of the primary representatives of SFJAZZ, fostering a professional and welcoming environment for artists and their crews.
• Set up dressing rooms, backstage areas and Greenroom per artist rider requirements
• Accompany artists to and from the stage or dressing rooms
• Assist with the coordination of backstage passes and guest lists, communicating with Artistic Department Box Office and FOH teams as appropriate
• Prepare and coordinate the transportation of backstage hospitality & catering for offsite venues
• Share post-show feedback with the Backstage Supervisor
• Escort artists to stage for performances and lobby for post-show signings, etc.
• Act as the liaison between the artists and drivers to assist with coordinating transportation pre- and post-show via text/phone
• Support the artists by running short errands in the neighborhood, as time permits.

Experience:

• One to two years of experience in the entertainment field working with high profile or high touch personalities or artists
• Experience in the catering or food service industry is preferred

Qualifications:

• Highly organized, independent and confident communicating with high profile individuals
• Exceptional verbal communication skills as well as strong interpersonal skills
• Ability to direct and manage several tasks of equal priority simultaneously
• Sustain productivity under pressure in order to retain strict timeline of the show schedule
• ServSafe certification required. Must certify within 30 days of hiring.

Working Conditions

This position is required to perform all work on-site. SFJAZZ produces events and performances all times of the day/week. Evenings/weekends will be required.