Art Auction Client Experience Associate

ArtTable, Inc.; Los Angeles (CA); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Safe Harbor 401(k) with 3% company</w>

Job summary

Rago/Wright in Los Angeles seeks a Client Management Associate to join our gallery team, delivering first-class client service and administrative support to Specialists. You will greet visitors, answer inquiries, coordinate consignments, contracts and bid registrations, and assist with day-of-sale operations.

This role acts as a liaison for consignors and bidders, handling inquiries, data entry, and coordination with cataloguing and client accounting for smooth transactions in a fast-paced,

Qualifications

• Bachelor’s degree and 2+ years of administrative and customer service experience in a fast-paced, client-facing role.
• Experience in an auction house, gallery, or museum setting preferred.
• Excellent attention to detail and organizational skills.
• Strong written and verbal communication abilities.
• Ability to manage multiple projects and deadlines simultaneously.
• Proficiency in Outlook, Word, Excel, Slack, and database systems.

Responsibilities

• Serve as the front of house representative in our LA Modern Auctions galleries, greeting clients and directing them to the appropriate department.
• Facilitate an exceptional in-person client experience by liaising with clients and Specialists, and ensuring top client service during exhibitions and bidder registrations.
• Provide administrative support to Specialists, including data entry for consignments, proposals, and contracts; generate consignor agreements; coordinate shipping follow-up.
• Coordinate with Cataloguing on consignments and inventory management as needed.
• Work with Client Accounting on consignor-related questions and terms entry.
• Assist with client inquiries (phone, email, etc.) related to contracts, shipping and sales schedules.
• Assist bidders with pre-sale questions and bid registrations.
• Provide day-of-sale and event support as needed.

Skills

Client service

Communication

Data entry

Multitasking

Attention to detail

Administrative support

Education

Bachelor’s Degree

Tools

Outlook

Word

Excel

Slack

Database systems

Job description

Rago/Wright in Los Angeles seeks a Client Management Associate to join our gallery team, delivering first-class client service and administrative support to Specialists. You will greet visitors, answer inquiries, coordinate consignments, contracts and bid registrations, and assist with day-of-sale operations.

This role acts as a liaison for consignors and bidders, handling inquiries, data entry, and coordination with cataloguing and client accounting for smooth transactions in a fast-paced,