Arrowhead Dental

Evanston Chamber; Evanston (WY); On-site; USD 45,000 - 60,000; Full time

Job summary

The Evanston Chamber is seeking a highly organized Office Manager to oversee daily operations at Arrowhead Dental in Evanston, Wyoming. This role demands strong leadership, excellent communication skills, and proficiency with office management practices.

The Office Manager will be responsible for managing front desk operations, scheduling appointments, and maintaining accurate records while ensuring exceptional patient service and supporting the dental team.

Qualifications

• Strong leadership skills and excellent communication abilities.
• Comprehensive understanding of office management practices.
• Experience in a fast-paced environment and front desk operations.

Responsibilities

• Manage front desk operations and scheduling appointments.
• Oversee communication with patients and maintain records.
• Coordinate calendar management for the dental team.

Skills

QuickBooks

Microsoft Office Suite

Google Workspace

Organizational skills

Communication skills

Customer service

Tools

QuickBooks

Microsoft Office Suite

Google Workspace

Job description

Company Overview

Arrowhead Dental is a dedicated dental practice committed to providing comprehensive oral healthcare services. Our team values professionalism, patient comfort, and a welcoming environment to ensure optimal dental experiences for our community.

Overview

We are seeking a highly organized and proactive Office Manager to oversee daily administrative operations within our dental office. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a comprehensive understanding of office management practices. This role is essential in maintaining efficient workflows, supporting staff, and ensuring exceptional patient service. Additionally, we are seeking an individual that has a growth mindset, is excited to grow the practice and the team.

Duties

• Manage front desk operations, including greeting patients, scheduling appointments, and handling patient inquiries with professionalism and courtesy.
• Oversee multi-line phone systems to ensure prompt and effective communication with patients, vendors, and team members.
• Maintain accurate records through data entry, filing, and document proofreading to support administrative functions.
• Utilize software tools such as QuickBooks, Microsoft Office, and Google Workspace for billing, bookkeeping, and administrative tasks.
• Coordinate calendar management for the dental team, including scheduling appointments and reminders to optimize daily workflow.
• Provide exceptional customer support by addressing patient concerns promptly and maintaining high standards of phone etiquette.
• Supervise clerical staff and assist with office management duties to foster a productive work environment.
• Ensure compliance with office policies and procedures while maintaining a clean, organized workspace.
• Meet with corporate partners to strategize over key performance indicators.
• Attend any and all training specific to this role.
• Work with Dr.s to increase quality of care and positive patient outcomes.

Skills

• Proficiency in QuickBooks, Microsoft Office Suite (Word, Excel), and Google Workspace applications.
• Strong organizational skills with the ability to multitask efficiently in a fast-paced environment.
• Excellent written and verbal communication skills.
• Experience with front desk operations, multi-line phone systems, and office management practices.
• Knowledge of clerical tasks such as data entry, filing, proofreading, and calendar management.
• Familiarity with customer service principles, phone etiquette, and administrative procedures within healthcare or dental settings.
• Ability to handle bookkeeping responsibilities using QuickBooks or similar accounting software.
• Previous experience in medical or dental receptionist roles is preferred; personal assistant or medical receptionist experience is advantageous.