Assistant Manager-Dental Office

Mount Grace Dental Specialist, Inc.; Gardner (MA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee discount

Health insurance

Life insurance

Paid time off

Job summary

GDG, Inc. is seeking a highly skilled Assistant Manager for our dental office to oversee daily operations and ensure exceptional patient care.

The ideal candidate will have extensive experience in medical office management, healthcare practice management, and team supervision. You will supervise administrative and clinical staff, manage budgeting and medical billing, ensure HIPAA compliance, and coordinate with providers to support acute and managed care services.

Qualifications

• Proven experience in medical office management within a dental or healthcare setting.
• Experience supervising teams in a fast-paced environment.
• Strong knowledge of healthcare management systems (Dentrix, Eaglesoft, eClinicalWorks) and MS Office.

Responsibilities

• Supervise administrative and clinical staff to maintain a collaborative team environment.
• Oversee budgeting, financial reporting, and medical billing to maintain financial health.
• Maintain patient records using EHR systems with HIPAA compliance.
• Support appointment scheduling and patient management software usage.
• Ensure compliance with HIPAA, HIPAA policies, JCAHO standards.
• Assist in HR functions including recruitment and evaluations.
• Monitor clinic operations to optimize workflow and patient service.
• Collaborate with providers to coordinate acute and managed care services.
• Implement practice management strategies to improve efficiency and patient experiences.

Skills

Medical office management

Team supervision

Healthcare administration

HIPAA compliance

Tools

Dentrix

Eaglesoft

eClinicalWorks

Microsoft Office

Job description

Company Overview

GDG, Inc. is a reputable dental practice located in. We are dedicated to providing comprehensive dental care and fostering a professional, patient-centered environment.

Job Summary

We are seeking a highly skilled and motivated Assistant Manager for our dental office to oversee daily operations and ensure the delivery of exceptional patient care. The ideal candidate will possess extensive experience in medical office management, healthcare practice management, and team supervision. This role involves managing administrative functions, supporting clinical staff, and ensuring compliance with healthcare regulations to promote a smooth and efficient practice.

Responsibilities

• Supervise and coordinate the activities of administrative and clinical staff, fostering a collaborative team environment.
• Oversee fiscal management tasks including budgeting, financial reporting, and medical billing processes to maintain financial health.
• Manage patient records using Electronic Health Records (EHR) systems such as Dentrix, Eaglesoft, or eClinicalWorks, ensuring accuracy and confidentiality in compliance with HIPAA regulations.
• Support medical administrative functions including appointment scheduling, patient management software utilization, and medical records maintenance.
• Ensure adherence to healthcare regulations, including JCAHO standards, HIPAA policies, and local health regulation policies.
• Assist in human resources functions such as staff recruitment, training, performance evaluations, and conflict resolution.
• Monitor clinic operations to optimize workflow efficiency while maintaining high standards of customer service and patient satisfaction.
• Collaborate with healthcare providers to facilitate acute care and managed care services within the practice.
• Implement practice management strategies that improve operational efficiency and enhance patient experiences.

Experience

• Proven experience in medical office management within a dental or healthcare setting.
• Supervising experience with demonstrated ability to manage teams effectively in a fast-paced environment.
• Extensive knowledge of healthcare management systems such as Eaglesoft, Dentrix, or eClinicalWorks; proficiency in Microsoft Office suite is essential.
• Strong understanding of medical billing, coding procedures, and financial management within healthcare practices.
• Familiarity with health regulation policies including HIPAA compliance and JCAHO accreditation standards.
• Prior experience managing medical records, electronic health records (EHR/EHR systems), and patient management software is required.
• Background in dental clinic operations or healthcare practice management with acute or critical care experience is advantageous.

Join our team as an Assistant Manager-dental office to lead operational excellence while delivering outstanding patient care through effective team leadership and strategic practice management!

Pay: $25.00 - $30.00 per hour

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off

Work Location: In person