Armorer/Gunsmith

Blackstone Shooting Sports; Charlotte (NC); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a skilled Gunsmith to join their dedicated team in Charlotte. This role is pivotal in enhancing guest experiences through exceptional gunsmith services. The ideal candidate will be responsible for maintaining rental firearms, assisting guests with inquiries, and performing repairs and maintenance. A strong emphasis on customer service and communication skills is essential, along with a comprehensive understanding of firearms. Join a dynamic environment where your expertise will contribute to a superior shooting sports experience for all visitors.

Benefits

Competitive pay

Matching 401(k)

Employee purchase discounts

Free membership

Qualifications

• Legally able to possess a firearm and knowledgeable about various brands.
• Must possess mechanical competency to disassemble and reassemble firearms.

Responsibilities

• Maintain and optimize rental firearm cleaning and maintenance logs.
• Meet guests to discuss gunsmithing services and respond to inquiries.
• Sell gunsmith services and diagnose firearm repairs.

Skills

Knowledge of firearm accessories

Excellent communication skills

Customer service skills

Mechanical competency of firearm schematics

Ability to perform function-checks and test-fires

Positive attitude

Education

Gunsmith degree

Job description

Blackstone Shooting Sports is a state-of-the-art facility. Our guests can shop, shoot, train and even entertain.

We are looking for a Gunsmith to join our dedicated team. Located in Charlotte, NC this position will be key in ensuring that our guest experience is superior by providing excellent and timely gunsmith services. The ideal candidate will also:

Primary Responsibilities:

1. Range and Rental Maintenance
   1. Maintain and optimize rental firearm cleaning and maintenance logs
   2. Perform routine rental firearm cleaning and preventative maintenance
   3. Diagnose and repair rental firearms
   4. Coordinate the replacement of rental firearms
   5. Perform routine AM cleaning of the range
   6. Check the lead/brass barrel levels and replace barrels as needed
   7. Walk the parking lot daily and pick up trash
   8. Paint and patch walls in the range
   9. Replace targets backers as needed
   10. Immediately repair downed shooting lanes
   11. General Handyman maintenance around store as needed
2. Guest Experience
   1. Meet with our guests in store to discuss gunsmithing services
   2. Respond to all gunsmith inquiries (phone, email, etc.)
   3. Perform firearm work order check-in/out process
   4. Quickly and accurately provide quotes for repair times
   5. Provide continuous updates for work order status to guests
   6. Provide support to retail and range staff as necessary
3. Gunsmithing and Revenue
   1. Sell gunsmith services
   2. Diagnose and repair firearms
   3. Assist with firearm malfunctions on the range
   4. Demonstrate proficiency with a wide range of gunsmithing/armor services
   5. Perform private firearm cleaning lessons
   6. Coordinate with marketing to highlight specific gunsmithing services
4. Administrative
   1. Strictly adhere to OSHA guidelines
   2. Maintain a clean and orderly work station
   3. Maintain proper gunsmithing supplies and spare part levels
   4. Contact manufacturers and vendors for warranty work and parts
   5. Coordinate with warehouse admin for shipping firearms out to manufacturer
   6. Complete weekly gunsmithing checklist
   7. Perform physical firearm count for gunsmithing Bound Book
   8. Coordinate with Compliance supervisor regarding ATF manufacturing paperwork
   9. Maintain and obtain additional armorer certifications

Qualifications:

1. Legally able to possess a firearm
2. Strong knowledge of firearm accessories
3. Ability to perform function-checks and test-fires after maintenance/repairs
4. Gunsmith degree
5. Comprehensive knowledge of various firearm brands, generations, and platforms
6. Must possess mechanical competency of firearm schematics and be able to use them to disassemble and reassemble firearms without supervision or direction
7. Naturally friendly and positive attitude
8. Excellent communication and customer service skills
9. Able to carry out directives efficiently and effectively
10. Desire to learn new personal and organizational skills and accept responsibility

Preferences:

1. Indoor shooting range experience
2. Certified Gunsmith
3. 2+ years of gunsmith experience

Physical Requirements:

1. Able to lift 50 lbs., freely access all areas of the store, and stand for long periods of time.

Benefits:

1. Competitive pay
2. Matching 401(k)
3. Employee purchase discounts
4. Free Blackstone Shooting Sports membership