Arena Usher: On-Call Guest Seating and Services

Vochure; Mulvane (KS); Sur place; USD 17 000 - 23 000; Plein temps

Résumé du poste

Boyd Gaming Corporation is seeking an on-call Guest Services Associate to assist guests at entertainment events, collect admission tickets, distribute programs, help guests find seats, and answer questions about the facility and its offerings.

You will enforce late seating policies, assist with seating and ticketing, and alert management to any special needs or emergencies while maintaining a courteous, safety‑minded approach and upholding company policies.

Qualifications

• Must have excellent customer service and communication skills.
• Must be able to stand and walk for extended periods.
• Must be able to quickly read and interpret information printed on event tickets.
• Must be able to assist guests in wheelchairs.
• Must be alert at all times and respond appropriately in emergencies.

Responsabilités

• Assist guests and provide information about the property and venues.
• Ensure guests are seated correctly and follow late seating policies.
• Assist with seating and ticketing situations; distribute event programs.
• Enforce camera/tape policies as required for each event.
• Notify management of any guest special needs or emergency situations.

Connaissances

Customer service

Communication skills

Stamina / Physical endurance

Ticket reading / interpretation

Assisting guests in wheelchairs

Emergency awareness

Description du poste

Boyd Gaming Corporation is seeking an on-call Guest Services Associate to assist guests at entertainment events, collect admission tickets, distribute programs, help guests find seats, and answer questions about the facility and its offerings.

You will enforce late seating policies, assist with seating and ticketing, and alert management to any special needs or emergencies while maintaining a courteous, safety‑minded approach and upholding company policies.