Arena Usher - On Call

The Orleans Hotel & Casino; Las Vegas (NV); On-site; USD 17,000 - 22,000; Part time

Job summary

Boyd Gaming Corporation is seeking an energetic usher to assist guests at entertainment events at its Las Vegas venues, including The Orleans. You will collect admission tickets, distribute programs, help guests find seats, and answer questions about the venue and its offerings.

You must be able to stand for long periods, assist guests in wheelchairs, and stay alert to emergencies while providing friendly, responsive service.

Qualifications

• Six months of usher experience preferred.
• Excellent customer service and communication skills required.
• Ability to stand and walk (incl. stairs) for extended periods.
• Able to bend and lift up to 25 pounds.
• Able to quickly read and interpret event tickets.
• Able to assist guests in wheelchairs.

Responsibilities

• Provide general information about the property and event offerings.
• Ensure guests are properly seated and late seating policies followed.
• Assist with guest seating and ticketing situations.
• Distribute event programs.
• Assist with enforcing camera/tape policy for each event.
• Alert management of any guest’s special needs or emergencies.

Skills

Customer service

Communication skills

Stamina & mobility

Ticket reading

Wheelchair assistance

Emergency awareness

Job description

Company Description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.
Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

Responsible for assisting guests at entertainment events by collecting admission tickets/passes, distributing programs, assisting in finding seats, answering questions about the facility and its offerings.

• Provide general information about the property and the various venues.
• Ensure that guests are properly seated and late seating policies are followed.
• Assist with guest seating and ticketing situations.
• Distribute event programs.
• Assist with the enforcement of the camera/tape policy for each event.
• Alert management of any guest’s special needs or emergency situations.

Qualifications

• Six (6) months of experience as an usher in a comparable venue preferred.
• Must have excellent customer service and communication skills.
• Must be able to stand and walk (including stairs) for extended periods of time.
• Must be able to bend and lift up to 25 pounds.
• Must be able to quickly read and interpret information printed on event tickets.
• Must be able to assist guests in wheelchairs.
• Must be alert at all times and be able to think and act quickly and appropriately in the event of an emergency.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.