On-Call Event Guest Usher & Seating Specialist

Boyd Gaming; Mulvane (KS); On-site; USD 16,531,000 - 24,797,000; Full time

Job summary

Boyd Gaming Corporation is seeking on-call entertainment event staff to assist guests, manage ticketing, and guide seating at various venues within our properties. The role requires alertness, strong communication, and the ability to lift up to 25 pounds.

Shifts are varied and applicants must be willing to accept 25% of offered shifts within 60 days. Prior guest service experience is preferred, and candidates must be able to stand and walk for long periods.

Qualifications

• Must be at least 18 years old.
• Must have excellent customer service and communication skills.
• Must be able to stand and walk for extended periods of time.
• Must be able to bend and lift up to 25 pounds.
• Must be able to quickly read and interpret information on event tickets.
• Must be able to assist guests in wheelchairs.
• Must be alert at all times and respond appropriately in emergencies.

Responsibilities

• Assist guests at entertainment events by collecting admission tickets and distributing programs.
• Help guests find seats and answer questions about the facility and offerings.
• Provide general information about the property and venues.
• Ensure proper seating and adherence to late seating policies.
• Assist with seating and ticketing as needed.
• Enforce camera/tape policy for events and notify management of special needs or emergencies.

Skills

Customer service

Communication

Stamina

Mobility

Ticket reading

Wheelchair assistance

Emergency awareness

Job description

Boyd Gaming Corporation is seeking on-call entertainment event staff to assist guests, manage ticketing, and guide seating at various venues within our properties. The role requires alertness, strong communication, and the ability to lift up to 25 pounds.

Shifts are varied and applicants must be willing to accept 25% of offered shifts within 60 days. Prior guest service experience is preferred, and candidates must be able to stand and walk for long periods.