Arena Guest Services & Operations Associate

City of Hastings; Hastings (MN); On-site; USD 18,000 - 28,000; Full time

Job summary

City of Hastings Arena is seeking an Arena Guest Services Attendant to assist with arena operations, including snow removal, on-ice duties, and ticket sales. The role involves on-ice presence for open skate, skate sharpening when needed, and moving nets during events, ensuring a clean, safe environment for players and spectators.

The attendant will handle cash/card payments, operate the POS, and provide excellent customer service to patrons and participants.

Qualifications

• Minimum age 16 or older (15-year-olds may be considered).
• Good verbal and written English communication skills.
• Ability to work weekends and evenings.

Responsibilities

• Assist with snow removal to keep walkways and entrances clear.
• Operate a point-of-sale system to sell tickets and process cash or card payments.
• Support open skate sessions by being on the ice when needed.
• Sharpen skates for visitors as required by age policy.
• Move goalie nets during games and tournaments as directed.
• Provide customer service to players and patrons.
• Maintain cleanliness and organization throughout the Arena.
• Perform other duties as assigned to support events and operations.

Job description

City of Hastings Arena is seeking an Arena Guest Services Attendant to assist with arena operations, including snow removal, on-ice duties, and ticket sales. The role involves on-ice presence for open skate, skate sharpening when needed, and moving nets during events, ensuring a clean, safe environment for players and spectators.

The attendant will handle cash/card payments, operate the POS, and provide excellent customer service to patrons and participants.