Arena Event Security & Guest Services (Part-Time)

BEST Crowd Management; Iowa City (IA); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Competitive pay

Career growth opportunities

Training and development programs

Flexible scheduling

Diversity and inclusion

Job summary

BEST Crowd Management is hiring for an Event Services Staff member at Carver-Hawkeye Arena in Iowa City. You will greet attendees, help with directions, and support event operations to create a safe and enjoyable experience.

This part-time role requires reliability, strong communication, and the ability to stand for long periods. Evening, weekend, and holiday shifts are common, with competitive hourly pay reflective of experience.

Qualifications

• Be at least 18 years old and meet local regulations.
• Hold a high school diploma or equivalent; some college preferred.
• Experience in event security or related field is advantageous.
• Maintain strong fitness to stand or walk for long periods.
• Exhibit strong observation and problem-solving skills.
• Demonstrate excellent communication and interpersonal abilities.
• Work well in a team and with diverse backgrounds.
• Flexible to work evenings, weekends, holidays.
• Possess valid security license or be willing to obtain if required.
• Pass background check and drug screening.

Responsibilities

• Provide outstanding customer service by greeting and assisting attendees.
• Assist with event set-up, including equipment arrangement and signage placement.
• Monitor event areas for cleanliness, orderliness, and compliance with venue policies.
• Answer questions about the event, facilities, and amenities.
• Direct attendees to seating, restrooms, concessions, and exits.
• Handle and resolve inquiries, complaints, or issues professionally.
• Collaborate with event staff, vendors, and other team members for smooth operations.
• Assist with crowd control measures to maintain safety.
• Adhere to company policies, procedures, and guidelines.

Job description

BEST Crowd Management is hiring for an Event Services Staff member at Carver-Hawkeye Arena in Iowa City. You will greet attendees, help with directions, and support event operations to create a safe and enjoyable experience.

This part-time role requires reliability, strong communication, and the ability to stand for long periods. Evening, weekend, and holiday shifts are common, with competitive hourly pay reflective of experience.