Live Events Ticket Agent - Part-Time & On-Call

Oak View Group; Des Moines (IA); On-site; USD 14,000 - 19,000; Part time

Benefits offered by this job

401(k) Savings Plan

401(k) Matching

Job summary

Oak View Group is seeking a part-time Ticket Office Representative in Des Moines, IA to process ticket orders and provide excellent customer service at Iowa Events Center facilities. This on-site role offers $12.00 per hour and requires handling money, answering inquiries, and maintaining neat workspaces.

The position is per-event and on-call with benefits including a 401(k) Savings Plan and 401(k) matching. The role remains open through December 31, 2026.

Qualifications

• High school diploma or equivalent required.
• Prior sales, cash handling, or customer service experience preferred.
• Ticketing sales experience highly desired.

Responsibilities

• Receive and process in person, by phone, and by mail ticket orders using the ticketing system.
• Follow procedures for money and ticket reconciliation after each shift.
• Provide accurate venue information and superior customer service to patrons.

Skills

Customer service

Cash handling

Communication

Teamwork

Independent work

Excel

Education

High school diploma or equivalent

Tools

Paciolan

Microsoft Excel

Job description

Oak View Group is seeking a part-time Ticket Office Representative in Des Moines, IA to process ticket orders and provide excellent customer service at Iowa Events Center facilities. This on-site role offers $12.00 per hour and requires handling money, answering inquiries, and maintaining neat workspaces.

The position is per-event and on-call with benefits including a 401(k) Savings Plan and 401(k) matching. The role remains open through December 31, 2026.