Area Supervisor - Store Ops & Guest Experience

Ross Stores; Reno (NV); On-site; USD 52,000 - 78,000; Full time

Job summary

Ross Stores in Reno, NV is seeking an Area Supervisor to oversee a designated store area and assist the Manager on Duty with daily operations. You will supervise associates, ensure merchandise presentation, and maintain a safe, inviting shopping environment.

Responsibilities include safety, customer service, loss prevention, front-end supervision, and administrative duties. Supervisory experience and POS familiarity are preferred.

Qualifications

• Excellent verbal communication skills.
• Fluency in English.
• Prior Customer Service and supervisory experience preferred.
• Familiarity with point-of-sale equipment and applications.
• Ability to perform basic mathematical calculations commonly used in retail environments.
• Ability to work evenings and weekends.

Responsibilities

• Maintaining Safe & Secure Environments: Ensure safety priority, maintain secure, clean sales floor, and report unsafe conditions.
• Customer Service: Interact respectfully with customers and associates, uphold professional conduct.
• Front End Supervision and Operations: Lead front-end staff, manage line pace, train on registers and policies.
• Loss Prevention: Uphold loss prevention practices and safeguard cashier and merchandise.
• Administrative Duties: Assist Store Manager with payroll, scheduling, cash handling, and daily duties.

Skills

Verbal communication

English fluency

Supervisory experience

POS familiarity

Math skills

Evenings & weekends

Job description

Ross Stores in Reno, NV is seeking an Area Supervisor to oversee a designated store area and assist the Manager on Duty with daily operations. You will supervise associates, ensure merchandise presentation, and maintain a safe, inviting shopping environment.

Responsibilities include safety, customer service, loss prevention, front-end supervision, and administrative duties. Supervisory experience and POS familiarity are preferred.