Area Supervisor: Elevate Store Experience & Ops

Ross Stores; Temple (PA); On-site; USD 55,000 - 75,000; Full time

Job summary

Ross Stores in Temple, PA is seeking an Area Supervisor to oversee a defined store area and support store operations as Manager on Duty. You will open/close, supervise associates, and ensure safe, clean, and well-merchandised conditions.

The role emphasizes loss prevention, customer service excellence, back-stock control, and front-end supervision, with strong leadership to maintain standards and safety across the store.

Qualifications

• Excellent verbal communication skills.
• Fluency in English.
• Prior customer service and supervisory experience preferred.
• Familiarity with point-of-sale equipment and applications.
• Ability to perform basic mathematical calculations used in retail.
• Ability to work evenings and weekends.

Responsibilities

• Open and close the store and supervise Associates.
• Maintain a safe and secure shopping environment for customers and staff.
• Ensure merchandise presentation is up to standard and areas are clean.
• Lead and supervise Front End operations and cashier activities.
• Manage stockroom and back stock procedures as needed.
• Support Store Leader with payroll, scheduling, and daily operations.

Skills

Verbal communication

Fluent English

Customer service

POS familiarity

Basic math

Evenings/weekends availability

Tools

Point-of-sale equipment

Job description

Ross Stores in Temple, PA is seeking an Area Supervisor to oversee a defined store area and support store operations as Manager on Duty. You will open/close, supervise associates, and ensure safe, clean, and well-merchandised conditions.

The role emphasizes loss prevention, customer service excellence, back-stock control, and front-end supervision, with strong leadership to maintain standards and safety across the store.