Area Supervisor: Store Operations & Guest Experience

Ross Stores, Inc.; Athens (AL); On-site; USD 40,000 - 56,000; Full time

Job summary

Ross Stores, Inc. in Athens, Alabama, is seeking an Area Supervisor to lead a defined area of the store and oversee store operations when acting as Manager on Duty.

The role includes opening and closing the store, supervising Associates, and maintaining a friendly, easy-to-shop environment with proper merchandise presentation and a clean work area. Responsibilities include executing company processes, ensuring safety, managing front-end activities, and supporting loss prevention.

Qualifications

• Excellent verbal communication skills.
• Fluency in English.
• Prior customer service and supervisory experience preferred.
• Familiarity with point-of-sale equipment.

Responsibilities

• Maintains a safe, secure shopping environment for customers and associates.
• Takes leadership in opening and closing the store and supervising associates.
• Ensures proper merchandising and cleanliness of the store.
• Executes company processes and loss-prevention practices.
• Trains and coaches associates on cash handling, checkout procedures and customer service.
• Manages front-end operations to minimize wait times and enhance service quality.
• Monitors stockroom organization, back-stock, and merchandising standards.
• Ensures compliance with store policies and safety procedures.

Skills

Verbal communication

English fluency

Supervisory experience

Customer service

Evenings & weekends

Tools

POS equipment

Job description

Ross Stores, Inc. in Athens, Alabama, is seeking an Area Supervisor to lead a defined area of the store and oversee store operations when acting as Manager on Duty.

The role includes opening and closing the store, supervising Associates, and maintaining a friendly, easy-to-shop environment with proper merchandise presentation and a clean work area. Responsibilities include executing company processes, ensuring safety, managing front-end activities, and supporting loss prevention.