Area Supervisor - Retail Ops & Team Leadership

Ross Stores; Hodgkins (IL); On-site; USD 23,000 - 27,000; Full time

Job summary

Ross Stores in Hodgkins, IL is seeking an Area Supervisor to oversee a specific store area and the daily operations when Manager on Duty. You will open/close, supervise associates, and ensure a friendly, easy-to-shop environment.

You will maintain proper merchandise presentation, keep areas clean, and execute company processes. The role emphasizes safety, loss prevention, customer service, and leadership to drive store performance.

Qualifications

• Supervisory experience preferred.
• Customer service experience required.
• Fluency in English (as specified in competencies).

Responsibilities

• Open and close the store as needed and supervise associates.
• Maintain safe, clean, and welcoming shopping environment.
• Ensure proper merchandise presentation and stockroom organization.
• Oversee front-end operations and cashier procedures to meet service standards.
• Support loss prevention practices and maintain integrity of assets.

Skills

Leadership

Supervision

Customer service

Retail operations

Communication

Tools

POS systems

PDTs

Job description

Ross Stores in Hodgkins, IL is seeking an Area Supervisor to oversee a specific store area and the daily operations when Manager on Duty. You will open/close, supervise associates, and ensure a friendly, easy-to-shop environment.

You will maintain proper merchandise presentation, keep areas clean, and execute company processes. The role emphasizes safety, loss prevention, customer service, and leadership to drive store performance.