Area Supervisor: Retail Operations & Front End Lead

Ross Stores, Inc.; Montgomery (AL); On-site; USD 52,000 - 65,000; Full time

Job summary

Ross Stores, Inc. is seeking an Area Supervisor to lead a specific store area and oversee store operations in Montgomery, AL while acting as Manager on Duty. You will open/close the store, supervise Associates, and ensure a friendly, easy-to-shop environment with proper merchandising and cleanliness.

The role emphasizes loss prevention, front-end supervision, and hands-on training. Strong customer service, English fluency, and evening/weekend availability are required.

Qualifications

• Excellent verbal communication skills.
• Fluency in English.
• Prior Customer Service and supervisory experience preferred.
• Familiarity with point-of-sale equipment and applications.
• Ability to perform basic mathematical calculations commonly used in retail environments.
• Ability to work evenings and weekends.

Responsibilities

• Maintains a friendly, easy to shop environment and ensures proper merchandise presentation.
• Supervises Associates, opens/closes the Store, and executes Company Best Practices.
• Maintains safety, security, and loss prevention while leading front-end operations.
• Trains and coaches team members on cash registers and procedures.
• Manages stockroom organization, merchandising flow, and back-stock processing.
• Upholds company standards in cleanliness and administrative duties as assigned.

Skills

Verbal communication

English fluency

Customer service

Supervisory experience

POS familiarity

Math calculations

Evenings/weekends availability

Job description

Ross Stores, Inc. is seeking an Area Supervisor to lead a specific store area and oversee store operations in Montgomery, AL while acting as Manager on Duty. You will open/close the store, supervise Associates, and ensure a friendly, easy-to-shop environment with proper merchandising and cleanliness.

The role emphasizes loss prevention, front-end supervision, and hands-on training. Strong customer service, English fluency, and evening/weekend availability are required.