Area Operations Lead – Front End & Merchandising

Ross Stores; Pell City (AL); On-site; USD 45,000 - 65,000; Full time

Job summary

Ross Stores in Pell City, AL is seeking an Area Supervisor to oversee a defined store area and assist in daily operations as Manager on Duty. You will supervise Associates, ensure safety, merchandising standards, and a welcoming shopping environment.

The role requires excellent communication, the ability to work evenings/weekends, and experience in customer service and supervision. You will open/close the store and support loss prevention and front-end operations.

Qualifications

• Excellent verbal communication skills.
• Fluency in English.
• Prior customer service and supervisory experience preferred.
• Familiarity with point-of-sale equipment and applications.
• Ability to perform basic mathematical calculations commonly used in retail environments.
• Ability to work evenings and weekends.

Responsibilities

• Oversee a defined store area and assist in daily operations as Manager on Duty.
• Supervise Associates and maintain a safe, customer-friendly environment.
• Ensure proper merchandising, cleanliness, and loss prevention practices.
• Open and close the store and support front-end operations.

Skills

Excellent verbal communication

Fluency in English

Customer service supervision

POS familiarity

Basic math skills

Evenings & weekends availability

Tools

Point-of-sale systems

Job description

Ross Stores in Pell City, AL is seeking an Area Supervisor to oversee a defined store area and assist in daily operations as Manager on Duty. You will supervise Associates, ensure safety, merchandising standards, and a welcoming shopping environment.

The role requires excellent communication, the ability to work evenings/weekends, and experience in customer service and supervision. You will open/close the store and support loss prevention and front-end operations.