Area Supervisor: Retail Leadership & Store Ops

Ross Stores, Inc.; Oshkosh (WI); On-site; USD 28,000 - 39,000; Full time

Job summary

Ross Stores, Inc. in Oshkosh, WI is seeking an Area Supervisor to lead a specific store area and support store operations as Manager on Duty. You will supervise associates, ensure safety, merchandising, and a welcoming shopping environment.

You will drive daily execution of company standards, train staff, and partner with Store Leadership to deliver exceptional customer service and loss prevention. The role demands strong leadership, communication, and the ability to work evenings and weekends.

Qualifications

• Excellent verbal communication skills.
• Fluency in English.
• Prior customer service and supervisory experience preferred.
• Familiarity with point-of-sale equipment and applications.
• Ability to perform basic mathematical calculations.
• Ability to work evenings and weekends.

Responsibilities

• Open and close the store as Manager on Duty.
• Supervise Associates and maintain a friendly, easy to shop environment.
• Ensure proper merchandise presentation and keep areas clean and stocked.
• Execute and supervise store operational processes as needed.
• Oversee Front End operations and cashier procedures.
• Support loss prevention and safety initiatives.

Skills

Verbal communication

English fluency

Customer service

Supervisory experience

POS familiarity

Math proficiency

Evenings/weekends

Job description

Ross Stores, Inc. in Oshkosh, WI is seeking an Area Supervisor to lead a specific store area and support store operations as Manager on Duty. You will supervise associates, ensure safety, merchandising, and a welcoming shopping environment.

You will drive daily execution of company standards, train staff, and partner with Store Leadership to deliver exceptional customer service and loss prevention. The role demands strong leadership, communication, and the ability to work evenings and weekends.