Area Supervisor: Lead Store Ops & Team Performance

Ross Stores, Inc.; Buffalo (NY); On-site; USD 37,000 - 38,000; Full time

Job summary

Ross Stores, Inc. in Buffalo, NY is seeking an Area Supervisor to lead a store segment and oversee daily operations as Manager on Duty. You will supervise Associates, maintain merchandise presentation, and ensure a safe, friendly shopping environment.

You will open/close the store, manage front-end processes, and drive Loss Prevention and customer service standards while coordinating with Store Leadership to meet company goals.

Qualifications

• Excellent verbal communication required.
• Fluent in English.
• Prior customer service and supervisory experience preferred.
• Familiarity with point-of-sale equipment and applications.
• Ability to perform basic mathematical calculations.
• Ability to work evenings and weekends.

Responsibilities

• Maintain a safe and secure store environment.
• Supervise Associates and ensure friendly customer service.
• Ensure proper merchandise presentation and store cleanliness.
• Assist with front end operations and cashier procedures.
• Oversee stockroom organization and merchandise flow.
• Assist with payroll administration and scheduling when assigned.

Skills

Verbal communication

English fluency

Customer service

Supervisory experience

POS familiarity

Basic math

Evenings and weekends

Tools

POS systems

Job description

Ross Stores, Inc. in Buffalo, NY is seeking an Area Supervisor to lead a store segment and oversee daily operations as Manager on Duty. You will supervise Associates, maintain merchandise presentation, and ensure a safe, friendly shopping environment.

You will open/close the store, manage front-end processes, and drive Loss Prevention and customer service standards while coordinating with Store Leadership to meet company goals.