Area Supervisor: Lead Store Ops & Team

Ross Stores, Inc.; Tamuning (GU); On-site; USD 48,000 - 64,000; Full time

Job summary

Ross Stores, Inc. is seeking an Area Supervisor to oversee a designated store area, open/close duties, supervise associates, and maintain a friendly, easy to shop environment. You will ensure proper merchandise presentation, safety, and adherence to company processes while supporting store leadership in daily operations.

The role emphasizes front-end supervision, loss prevention, and customer service excellence, with opportunities for growth within a Fortune 500 company.

Qualifications

• Excellent verbal communication is required.
• Fluency in English is required.
• Prior customer service experience is preferred.
• Supervisory experience is preferred.
• Familiarity with POS systems is a plus.
• Basic math skills are necessary.
• Ability to work evenings and weekends is required.

Responsibilities

• Open and close the store and supervise staff as needed.
• Maintain merchandise presentation and clean, safe store environment.
• Ensure compliance with company policies and loss prevention.
• Train and coach Associates on cash registers and front-end procedures.
• Assist with scheduling and payroll administration as assigned.
• Lead by example to deliver friendly customer service.

Skills

Excellent verbal communication

Fluency in English

Prior Customer Service experience

Supervisory experience

Point-of-sale familiarity

Basic math skills

Evenings and weekends work

Job description

Ross Stores, Inc. is seeking an Area Supervisor to oversee a designated store area, open/close duties, supervise associates, and maintain a friendly, easy to shop environment. You will ensure proper merchandise presentation, safety, and adherence to company processes while supporting store leadership in daily operations.

The role emphasizes front-end supervision, loss prevention, and customer service excellence, with opportunities for growth within a Fortune 500 company.