Area Supervisor: Lead Store Ops & Talent Growth

Ross Stores, Inc.; Lincolnton (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

Ross Stores, Inc. is seeking an Area Supervisor to lead a defined store area and assist the Store Manager with daily operations. You will open/close the store, supervise associates, and ensure a safe, organized, and welcoming shopping environment.

Key responsibilities include maintaining merchandising standards, overseeing front-end processes, and enforcing loss prevention and safety protocols while delivering excellent customer service and team leadership.

Qualifications

• Excellent verbal communication skills.
• Fluency in English.
• Prior customer service and supervisory experience preferred.
• Familiarity with point-of-sale equipment and applications.
• Ability to perform basic mathematical calculations commonly used in retail environments.
• Availability to work evenings and weekends.

Responsibilities

• Open and close the store and supervise associates.
• Maintain safe, clean, and merchandising standards.
• Oversee front-end processes and customer service to ensure efficient service.
• Enforce loss prevention and safety protocols to protect people and merchandise.
• Assist in daily store operations and store manager duties as needed.
• Coordinate with merchandising teams to present products according to guidelines.

Skills

Fluency in English

Excellent verbal communication

Supervisory experience

Evenings/weekends availability

Tools

POS equipment familiarity

Job description

Ross Stores, Inc. is seeking an Area Supervisor to lead a defined store area and assist the Store Manager with daily operations. You will open/close the store, supervise associates, and ensure a safe, organized, and welcoming shopping environment.

Key responsibilities include maintaining merchandising standards, overseeing front-end processes, and enforcing loss prevention and safety protocols while delivering excellent customer service and team leadership.