Area Supervisor: Lead Store Operations & Team Growth

Ross Stores, Inc.; Vallejo (CA); On-site; USD 52,724,000 - 62,408,000; Full time

Job summary

Ross Stores, Inc. is seeking an Area Supervisor to lead a store section, oversee operations, and create a safe, friendly shopping environment. You will open and close the store, supervise associates, maintain presentation, and ensure merchandise is properly stocked and displayed.

The role requires prior supervisory and customer service experience, familiarity with POS systems, and strong communication skills. Evening and weekend shifts are common in retail environments.

Qualifications

• Excellent verbal communication skills.
• Fluency in English.
• Prior customer service and supervisory experience preferred.
• Familiarity with point-of-sale equipment and applications.
• Ability to perform basic mathematical calculations used in retail environments.

Responsibilities

• Open and close the store and supervise Associates while on duty.
• Maintain merchandise presentation and keep the store clean and organized.
• Train and coach Associates on cash registers and front-end procedures.
• Manage front-end operations to minimize wait times for customers.
• Support loss prevention and safety practices across the store.

Skills

Verbal communication

English fluency

Customer service experience

Supervisory experience

POS familiarity

Basic math skills

Tools

POS system

Job description

Ross Stores, Inc. is seeking an Area Supervisor to lead a store section, oversee operations, and create a safe, friendly shopping environment. You will open and close the store, supervise associates, maintain presentation, and ensure merchandise is properly stocked and displayed.

The role requires prior supervisory and customer service experience, familiarity with POS systems, and strong communication skills. Evening and weekend shifts are common in retail environments.