Area Supervisor: Elevate Store Operations

Ross Stores, Inc.; Hiram (GA); On-site; USD 42,000 - 64,000; Full time

Job summary

Ross Stores, Inc. is seeking an Area Supervisor to lead a specific store area and oversee general operations when acting as Manager on Duty. Responsibilities include opening/closing the store, supervising Associates, and maintaining a friendly, easy-to-shop environment with proper merchandising.

The role focuses on customer service, brand standards, and executing company operational processes while ensuring safety and loss prevention across the store.

Qualifications

• Excellent verbal communication skills.
• Fluency in English.
• Prior customer service and supervisory experience preferred.
• Familiarity with point-of-sale equipment and applications.
• Ability to perform basic mathematical calculations commonly used in retail.
• Ability to work evenings and weekends.

Responsibilities

• Open and close the store and supervise Associates as needed.
• Maintain a clean, friendly, easy-to-shop environment with proper merchandising.
• Ensure safety and loss prevention across the sales floor and back areas.
• Train and coach Associates on front-end procedures and customer service standards.
• Oversee store operations and compliance with company processes.
• Manage stockroom and merchandising flow to support availability and presentation.

Skills

Excellent verbal communication

Fluency in English

Customer service experience

POS familiarity

Basic math skills

Evenings/weekends work

Tools

PDTs

POS systems

Cash registers

Job description

Ross Stores, Inc. is seeking an Area Supervisor to lead a specific store area and oversee general operations when acting as Manager on Duty. Responsibilities include opening/closing the store, supervising Associates, and maintaining a friendly, easy-to-shop environment with proper merchandising.

The role focuses on customer service, brand standards, and executing company operational processes while ensuring safety and loss prevention across the store.