Area Service Manager - On-Site HVAC & Field Ops (NOLA)

Gallo Mechanical Services, LLC; New Orleans (LA); On-site; USD 85,000 - 110,000; Full time

Job summary

Gallo Mechanical Services, LLC in New Orleans, LA, is seeking an Area Service Manager to lead on-site service operations across the assigned territory.

You will supervise field technicians, schedule work orders, ensure timely maintenance and warranty responses, enforce safety and quality standards, and collaborate with internal teams to maintain consistent service delivery and strong relationships with facility owners.

Qualifications

• Strong leadership and team management skills.
• Knowledge of mechanical systems, building operations, or HVAC services.
• Organizational and scheduling skills to manage multiple work orders and territories.
• Customer service and communication skills to build relationships with facility owners.
• Problem-solving and decision-making abilities for troubleshooting.
• Familiarity with service management software or basic computer applications.
• Understanding of safety practices, regulatory requirements, and quality standards.
• Experience in service management or facilities management; mechanical contracting is preferred.
• High school diploma or equivalent; additional technical training or degree is beneficial.

Responsibilities

• Oversee service operations within an assigned territory.
• Supervise service technicians and coordinate work orders.
• Ensure timely maintenance, repair, and warranty responses.
• Review job status, prioritize resources, and support troubleshooting.
• Maintain strong relationships with facility owners and stakeholders.
• Ensure safety, compliance, and quality standards are met.
• Collaborate with internal teams to improve processes and service delivery.

Skills

Leadership

Team management

Scheduling

Communication

Problem solving

Safety compliance

Service management software

Facilities management

On-site work

Adaptability

Education

High school diploma or equivalent

Associate or bachelor’s degree (beneficial)

Job description

Gallo Mechanical Services, LLC in New Orleans, LA, is seeking an Area Service Manager to lead on-site service operations across the assigned territory.

You will supervise field technicians, schedule work orders, ensure timely maintenance and warranty responses, enforce safety and quality standards, and collaborate with internal teams to maintain consistent service delivery and strong relationships with facility owners.