Area Sales Manager II: Mortgage Growth Leader

Fifth Third Bank, N.A.; Cleveland (OH); Presencial; USD 80.000 - 110.000; Jornada completa

Descripción de la vacante

Fifth Third Bank, N.A. in Cleveland, OH seeks an Area Sales Manager II to lead a team of Mortgage Loan Originators, drive production, and grow referrals through coaching, onboarding, and strategic planning.

You will recruit, train, and manage performance while ensuring compliance and customer satisfaction. The role focuses on building a high-performing sales culture, managing KPIs, and partnering with Fulfillment Operations to maximize closed volume, with a strong emphasis on leadership and risk

Formación

• High school diploma or GED equivalent. Two/Four-year college degree preferred.
• 3-5 years residential mortgage sales experience required.
• In-depth knowledge of conventional, government, and portfolio guidelines.
• Two to three years mortgage management experience required.
• In-depth knowledge of residential mortgage processing, underwriting and closing procedures.
• In-depth knowledge of federal lending regulations governing real estate lending.
• Demonstrated organizational skills.
• Demonstrated leadership skills.
• Must lead by example and have a high level of integrity.
• Demonstrated teamwork and customer service skills.
• Strong interpersonal and communication skills.
• Strong analytical and problem-solving skills are required.
• Excellent verbal, written, presentation, people, and diplomacy skills are required.

Responsabilidades

• Develop and foster referral source relationships (realtors, builders, professional and personal contacts, etc.).
• Recruit, hire and onboard new loan officers.
• Develop a sales culture and sales focused environment within team.
• Develop and foster relationships with Financial Center personnel to build business and referrals.
• Manage personal and team production via local and Bancorp reporting and KPIs.
• Coaches direct reports to achieve production goals and manages under-performers with improvement plans.
• Facilitate development of business plans with MLOs and manage/coach to those plans.
• Hold regular business plan reviews with sales team.
• Build strategic and tactical plans for driving volume growth in assigned area.
• Participate in sales calls with MLOs.
• Assist departmental management in identifying improvements in systems and procedures.
• Demonstrate and coach the bank's promise to serve to ensure high customer service levels.
• Monitor operational, risk and compliance issues and take appropriate action.

Descripción del empleo

Fifth Third Bank, N.A. in Cleveland, OH seeks an Area Sales Manager II to lead a team of Mortgage Loan Originators, drive production, and grow referrals through coaching, onboarding, and strategic planning.

You will recruit, train, and manage performance while ensuring compliance and customer satisfaction. The role focuses on building a high-performing sales culture, managing KPIs, and partnering with Fulfillment Operations to maximize closed volume, with a strong emphasis on leadership and risk