Area Professional Services Leader

HDR; Honolulu (HI); On-site; USD 120,000 - 180,000; Full time

Job summary

HDR is seeking an Area Professional Services Manager to lead and develop regional staff, oversee QA/QC, and drive continuous improvement in technical and business competencies. You will work with operations, marketing, and delivery leaders to coordinate staffing, reviews, and strategic initiatives across the area.

The role emphasizes leadership in a employee-owned culture, collaboration with cross-functional teams, and oversight of technical standards and best practices to meet client needs.

Qualifications

• Bachelor's degree in a related field.
• 15 years of experience in professional services or related field.
• Registration as a professional engineer and broad technical expertise.
• Experience managing and developing diverse teams.
• Works with operations, technical staff and marketing on professional services initiatives.
• Committed to quality, improvement and HDR values.
• Active participant in HDR's employee-owned culture.

Responsibilities

• Be responsible to the Area Manager to develop, coordinate, monitor and improve technical competencies of area staff and products.
• Lead development and training of area staff in technical and business competencies.
• Oversee workload balancing and ensure qualified staffing of project teams.
• Lead QA/QC program activities and continuous improvement efforts.
• Monitor QC review activities and assign reviewers.
• Lead continuous improvement including standards, procedures and lessons learned.
• Lead project reviews and support management of claims and losses.
• Lead area mentoring initiative and coordinate with subject matter experts.
• Oversee technical and digital delivery evolution in collaboration with experts.
• Streamline business processes and ensure alignment with policies.
• Provide leadership to assigned business class leaders and cross-sector teams.
• Collaborate with Area operations, market sectors and delivery leaders.
• Participate in area strategic planning and staffing efforts.
• Support hiring and retention of key staff.
• Champion BGX opportunities and coordinate communications across groups.

Skills

Management experience

Diverse teams leadership

Cross-functional collaboration

Education

Bachelor's degree in a related field

Job description

HDR is seeking an Area Professional Services Manager to lead and develop regional staff, oversee QA/QC, and drive continuous improvement in technical and business competencies. You will work with operations, marketing, and delivery leaders to coordinate staffing, reviews, and strategic initiatives across the area.

The role emphasizes leadership in a employee-owned culture, collaboration with cross-functional teams, and oversight of technical standards and best practices to meet client needs.