Area Ops & Finance Support Administrator

Schindler Elevator Corporation (U.S.); Hartford (CT); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Fully vested 401k match

Medical, Dental, Vision plans

Paid time off (vacation/sick/holidays)

Tuition reimbursement

Job summary

Schindler Elevator Corporation (U.S.) is seeking an Area Operations Support Administrator to serve as the liaison between Field Operations and BSC Finance Managers across Area East. The role involves coordinating billing, AR/AP, payroll, and cash application, driving process improvements, and supporting cross-functional teams to ensure timely financial workflows.

The position requires strong problem solving, analytical thinking, and advanced Excel/PowerPoint skills, with preferred

Qualifications

• Problem solving skills.
• Analytical skills.
• Excellent communication skills.
• High-level Excel and PowerPoint skills.
• Billing/Collection knowledge.
• Payroll knowledge.
• Schindler/industry experience preferred.

Responsibilities

• Act as the primary liaison between Field Operations and BSC Finance Managers to coordinate daily activities and resolve issues related to billing, AR/AP, cash application, and payroll.
• Establish and maintain a closed-loop communication process that ensures alignment between internal stakeholders and the customer.
• Initiate and manage billing activities across all business lines, including creating and modifying invoices to support BSC billing operations.
• Facilitate working sessions between billers and Field Operations to address process gaps, resolve issues, and improve workflow efficiency.
• Coordinate and participate in regular collection meetings with BSC to monitor outstanding balances and drive resolution of AR issues.
• Monitor accounts payable vendor holds and partner with Field Operations to ensure timely workflow completion and issue resolution.
• Collaborate with the BSC Payroll team to manage and resolve payroll escalations related to IUEC.
• Oversee cross-functional collaboration to identify and resolve financial process issues impacting billing, AR/AP, cash application, and payroll.
• Develop and implement process improvements to enhance efficiency, accuracy, and customer satisfaction within financial operations workflows.
• Prepare and deliver monthly KPI reports and performance updates to Area AFC, SVP, and BSC leadership.

Job description

Schindler Elevator Corporation (U.S.) is seeking an Area Operations Support Administrator to serve as the liaison between Field Operations and BSC Finance Managers across Area East. The role involves coordinating billing, AR/AP, payroll, and cash application, driving process improvements, and supporting cross-functional teams to ensure timely financial workflows.

The position requires strong problem solving, analytical thinking, and advanced Excel/PowerPoint skills, with preferred