Area Operations Finance & Billing Coordinator

Schindler Group; Hartford (CT); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Fully vested 401k match

Medical, Dental & Vision plans

Paid time off - vacation/sick/holidays

Tuition reimbursement

Job summary

Schindler Group in Hartford, CT is seeking an Area Operations Support Administrator to act as the primary liaison between Field Operations and the BSC for billing, AR, AP, cash application and payroll. This role will support multiple field offices across Area East and drive timely financial operations.

The candidate will coordinate billing activities, manage invoices, and participate in regular collection meetings while ensuring process improvements and strong customer alignment.

Qualifications

• Problem solving skills
• Analytical skills
• Excellent Communication Skills
• Excellent EXCEL and Power Point skills – Billing/Collection knowledge
• High Level Payroll knowledge
• Prefer Schindler/industry experience

Responsibilities

• Act as the primary liaison between Field Operations and BSC Finance Managers to coordinate daily activities and resolve issues related to billing, accounts receivable, accounts payable, cash application, and payroll.
• Establish and maintain a closed-loop communication process that ensures alignment between internal stakeholders and the customer.
• Initiate and manage billing activities across all business lines, including creating and modifying invoices to support and supplement BSC billing operations.
• Facilitate working sessions between billers and Field Operations (New Installation and Modernization) to address process gaps, resolve issues, and improve workflow efficiency.
• Coordinate and participate in regular collection meetings with BSC to monitor outstanding balances and drive resolution of accounts receivable issues.
• Monitor accounts payable vendor holds and partner with Field Operations to ensure timely workflow completion and issue resolution.
• Collaborate with the BSC Payroll team to manage and resolve IUEC-related payroll escalations.
• Oversee cross-functional collaboration to ensure timely identification and resolution of financial process issues impacting billing, AR/AP, cash application, and payroll.
• Develop and implement process improvements to enhance efficiency, accuracy, and customer satisfaction within financial operations workflows.
• Prepare and deliver monthly KPI reports and performance updates to Area AFC, SVP, and BSC leadership.

Skills

Problem solving

Analytical skills

Communication skills

Billing/Collection knowledge

Payroll knowledge

Education

3+ years of support for middle management or departmental administrative functions

5+ years in an administrative assistant role or similar

Tools

Excel

PowerPoint

Job description

Schindler Group in Hartford, CT is seeking an Area Operations Support Administrator to act as the primary liaison between Field Operations and the BSC for billing, AR, AP, cash application and payroll. This role will support multiple field offices across Area East and drive timely financial operations.

The candidate will coordinate billing activities, manage invoices, and participate in regular collection meetings while ensuring process improvements and strong customer alignment.