Area Operations Leader: Industrial Services & Delivery

Ingersoll Rand; San Antonio (TX); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Ingersoll Rand in Dallas, TX area seeks an Area Operations Leader to oversee the value stream from PO receipt to closure for Texas and Oklahoma. You will coordinate service, order management, inventory, inside sales, invoicing, collections and customer satisfaction across four centers.

Ideal candidates hold a bachelor’s degree and 7–10 years in the industrial products space, with 3–5 years of leadership and a strong customer-facing orientation.

Qualifications

• Bachelor’s degree in a related discipline (Engineering, Technical, Marketing or Business preferred).
• Minimum 7–10 years in industrial product space, with diverse service offerings.

Responsibilities

• Monitor and improve order management processes for accuracy and on-time delivery.
• Collaborate with Sales on contract terms and orders to minimize errors.
• Coordinate with Service to ensure customer experience, parts availability, and technician productivity.
• Visit customers regularly to understand process challenges and requirements.
• Lead, coach and develop inside sales staff and drive Lean improvements.
• Manage workforce gaps through cross-training and talent development.
• Improve invoicing processes to maximize cash flow and resolve disputes promptly.
• Create and enforce standard work to improve customer experience and safety.

Skills

Leadership

Management

Customer-facing

Forecasting

Budgeting

Education

Bachelor’s Degree

Job description

Ingersoll Rand in Dallas, TX area seeks an Area Operations Leader to oversee the value stream from PO receipt to closure for Texas and Oklahoma. You will coordinate service, order management, inventory, inside sales, invoicing, collections and customer satisfaction across four centers.

Ideal candidates hold a bachelor’s degree and 7–10 years in the industrial products space, with 3–5 years of leadership and a strong customer-facing orientation.