Area Operations Leader: Field Team Coach & Client Relations

Flagger Force, Inc; Bethlehem (Northampton County); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

401k with match

Paid time off

On-site fitness facility

Paid holidays

Health savings account

Company benefits

Volunteer time off

Professional development

Job summary

Flagger Force, Inc. in the Bethlehem area is seeking an Area Supervisor to coach field personnel, oversee pre-construction planning, and promote safety and quality standards across designated sites.

You will travel daily to job sites, review performance metrics with Field Manager, and build strong client relationships. You will lead a team of outside field personnel, conduct annual reviews, and ensure compliance with DOT guidelines while maintaining professional representation of the company to

Qualifications

• Must pass Work Zone Leadership course with 80% or higher.
• Maintain valid internal training certifications through Flagger Force Academy.
• Must hold all required Department of Transportation qualifications for assigned territory.
• Valid driver's license in accordance with Flagger Force motor vehicle record standards.

Responsibilities

• Manages a team of outside field personnel.
• Direct work to at least two or more other full-time employees.
• Has the authority to hire and fire other employees.
• Establish and build relationships with direct reports through monthly job site visits.
• Responsible for conducting annual performance reviews and supporting employee development.
• Daily travel to job site locations; observations and associated reporting based on designated area.
• Build positive client, State DOT and Local Municipal relations within designated area.
• Responsible for pre-construction management process including client meetings, internal job leads meetings and other communication as required.
• Serve as subject matter expert for internal office staff with regards to order requirements such as personnel and equipment needs.
• Meet with Field Manager on daily/weekly basis to review Crew Leaders's and Advanced Crew Leader's performance and associated metrics.
• Complete and submit daily reporting by way of work zone observations.
• Assist the safety department with the investigation of incidents when requested.
• Responsible for fleet telematics and related driver coaching.
• Professionally represent the organization to clients, employees and the public.
• Submission of HR requests and subsequent delivery of related discipline, in accordance with company guidelines and established timelines.
• Work collaboratively and communicate frequently with other departments.
• Make recommendations to Field Manager for field staff promotions as needed.
• Conduct, attend and participate in various department meetings as necessary.
• Conduct random quarterly, post-accident, and reasonable suspicion drug tests.
• Successful completion of Area Supervisor Job Training Program and required continuing education.

Skills

Leadership

Communication

Time management

Problem solving

Coaching

Analytical skills

Education

Bachelor's Degree

Tools

MS Office

Microsoft Excel

Microsoft Word

PowerPoint

Teams

Job description

Flagger Force, Inc. in the Bethlehem area is seeking an Area Supervisor to coach field personnel, oversee pre-construction planning, and promote safety and quality standards across designated sites.

You will travel daily to job sites, review performance metrics with Field Manager, and build strong client relationships. You will lead a team of outside field personnel, conduct annual reviews, and ensure compliance with DOT guidelines while maintaining professional representation of the company to