Area Operations Lead: Mentor Teams & Deliver Excellence

Amazon Inc.; Solon (OH); On-site; USD 70,000 - 91,000; Full time

Job summary

Amazon is seeking an Area Manager in Solon, OH to lead a team of hourly associates and drive safety, quality, attendance, and performance across shifts. You will ensure customer orders are delivered on time and coach teams to meet daily goals.

The role involves mentoring staff, coordinating with Safety, Engineering, and HR, and adapting to varying shift patterns, including weekends and holidays. Physical requirements include lifting up to 49 lbs and standing for long periods.

Qualifications

• 2+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Flexible schedule including weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate your hourly workforce.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, HR to meet business objectives.
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach.
• Stand/walk for up to 12 hours during shifts.
• Work in an environment with variable temperatures and weather; some sites have stairs.

Skills

Employee & performance management

Team mentorship

Flexibility in schedule

Education

Bachelor's degree or equivalent or 2+ years Amazon experience

Job description

Amazon is seeking an Area Manager in Solon, OH to lead a team of hourly associates and drive safety, quality, attendance, and performance across shifts. You will ensure customer orders are delivered on time and coach teams to meet daily goals.

The role involves mentoring staff, coordinating with Safety, Engineering, and HR, and adapting to varying shift patterns, including weekends and holidays. Physical requirements include lifting up to 49 lbs and standing for long periods.