Area Manager - Service & Growth Leader (Bonus Eligible)

American Textile Company; Long Beach (CA); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

401(k) plan with up to 4% match

Company-sponsored pension plan

Medical, Dental, and Vision Insurance

Disability and Life Insurance

Paid time off

Vision insurance

Life insurance

Referral program

Job summary

Medico Healthcare Linen Service is seeking an Area Manager to directly oversee the customer-facing Service team and drive performance across 4–5 routes. The ideal candidate has 5+ years of leadership and a strong customer-service background with face-to-face interactions.

The role includes coaching, route oversight, on-site customer engagement, and training the team to improve sales techniques while maintaining high customer satisfaction and contract renewals.

Qualifications

• Minimum of 5 years experience leading teams.
• Solid customer service background with face-to-face interactions.
• Experience managing 4-5 routes.
• Ability to train team on sales techniques.
• Excellent communication and problem-solving skills.

Responsibilities

• Lead and coach the service team and oversee overall performance for 4–5 routes.
• Foster a safe working environment and resolve customer issues.
• Maintain customer contract renewals and support sales activities.
• Provide on-site training for the team on effective sales techniques.
• Perform goodwill visits to customers and ensure high satisfaction.
• Coordinate with other departments to align service goals.

Skills

Driving experience

Excel

Management experience

Industrial sales

Customer service

Business writing

Presentation

Documentation

Education

Associate's degree

Business Administration

Communication

Job description

Medico Healthcare Linen Service is seeking an Area Manager to directly oversee the customer-facing Service team and drive performance across 4–5 routes. The ideal candidate has 5+ years of leadership and a strong customer-service background with face-to-face interactions.

The role includes coaching, route oversight, on-site customer engagement, and training the team to improve sales techniques while maintaining high customer satisfaction and contract renewals.