District Service Manager: Lead Route Growth & Service

ImageFIRST Healthcare Laundry Specialists; Clearwater (FL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Weekly pay

Medical, dental, and vision insurance

Pet, legal, and hospital indemnity保险

Job summary

ImageFIRST Healthcare Laundry Specialists in Clearwater, FL is hiring a District Service Manager to oversee multiple service routes, develop customer relations, and grow recurring revenue across assigned markets. You will hire and coach field staff, ensure route execution, monitor performance, and maintain compliance with safety and quality standards, while coordinating with sales and administrative teams.

The role requires a Bachelor's degree or equivalent, 4+ years' route management, a valid

Qualifications

• Bachelor’s Degree or equivalent managerial experience.
• 4+ years of route management experience.
• Clean driving record and strong ethical standards.
• Valid Driver's License at time of hire.
• DOT medical certification or ability to obtain within designated timeframe.
• Willingness to cover delivery routes when needed and operate company vehicles.
• Exceptional customer service, communication, and leadership skills.
• Ability to analyze sales opportunities and assess customer needs.
• Experience developing route structures for new and expanding accounts.
• Strong organizational, problem-solving and conflict management abilities.
• Proficiency in interpreting reports and performance metrics.

Responsibilities

• Lead, train, develop, and coach service personnel.
• Oversee daily execution of service routes and customer interactions.
• Manage route logistics, including routing accounts and merchandise control.
• Monitor and coach route performance through daily check-ins.
• Ensure compliance with service and quality standards.
• Maintain and grow recurring revenue streams through account development.
• Execute business plans for renewing, expanding, and developing route business.
• Ensure completion of quarterly customer contacts and audits.
• Identify and implement account improvements with new products and services.
• Ensure training and certification in all compliance areas.
• Manage daily account functions (audits, scrub counts, reconciliations).
• Oversee invoice accuracy, reconciliation, and reporting.
• Maintain adherence to all policies and external compliance standards.
• Schedule and manage routine maintenance on company trucks.
• Maintain truck maintenance logs and ensure operational readiness.

Skills

Route management

Customer service

Leadership

Communication

Problem solving

Sales opportunities analysis

Organizational skills

Report interpretation

Education

Bachelor’s Degree or equivalent managerial experience

Job description

ImageFIRST Healthcare Laundry Specialists in Clearwater, FL is hiring a District Service Manager to oversee multiple service routes, develop customer relations, and grow recurring revenue across assigned markets. You will hire and coach field staff, ensure route execution, monitor performance, and maintain compliance with safety and quality standards, while coordinating with sales and administrative teams.

The role requires a Bachelor's degree or equivalent, 4+ years' route management, a valid