Area Manager: Fulfillment & Operations Leader

Amazon Inc.; Penns Grove (NJ); On-site; USD 70,000 - 91,000; Full time

Job summary

Amazon Inc. in New Jersey seeks an Area Manager to lead a team of hourly associates, ensuring safety, quality, attendance, and performance.

You will engage your crew during shifts to meet delivery promises and maintain customer expectations across first, middle, and last mile operations. This role requires 2+ years of people management, a Bachelor’s degree or equivalent (or 2+ years at Amazon), and flexibility for weekends and night shifts.

Qualifications

• 2+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon experience.
• Flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• 1+ years of performance metrics, process improvement or lean techniques experience.
• Experience managing a team of 20+ employees.
• Experience with process improvements (Lean, Kaizen, and/or Six Sigma).
• Excellent customer service, communication, and interpersonal skills.
• Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field.

Responsibilities

• Support, mentor, and motivate your hourly workforce.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives.
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach.
• Stand/walk for up to 12 hours during shifts.
• Work in an environment where the noise level varies and can be loud.
• Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments).
• Continuously climb and descend stairs (applies to sites with stairs).

Skills

People management

Performance metrics

Lean techniques

Customer service

Communication skills

Education

Bachelor's degree or equivalent

Master's degree in Engineering/Operations/Supply Chain

Job description

Amazon Inc. in New Jersey seeks an Area Manager to lead a team of hourly associates, ensuring safety, quality, attendance, and performance.

You will engage your crew during shifts to meet delivery promises and maintain customer expectations across first, middle, and last mile operations. This role requires 2+ years of people management, a Bachelor’s degree or equivalent (or 2+ years at Amazon), and flexibility for weekends and night shifts.